Service Contract Engineer (M / F), Pérols ou Paris

If you wish to gain experience within an international group, that is one of the main companies in the Wind Power Industry and oriented towards respect for the environment, this job is for you! Does the opportunity tempt you?

Join Vestas as Service Contract Engineer!

Service

The Customer Support department, within Service Direction, in charge of maintenance contract management in France, is looking for a Service Contract Engineer who will maintain a portfolio of customers with wind farms under service contract and will ensure coordination between the Sales, Operations, and Technical teams, in order to ensure excellent Customer Satisfaction.

Responsibilities

You will have the following responsibilities:

• Coordinate maintenance contracts and be the focal point in the Service department for the customer.
• Build and maintain good relationships with customers, understanding their needs, responding to queries, and providing quality service.
• Develop advanced technical requests from customers by finding relevant internal stakeholders to support and propose solutions.
• Ensure inter-department coordination within the Vestas Group to respond to customer requests and issues.
• Ensure financial contract management (invoicing, indexation, billing plan, overdues).
• Sell additional maintenance services or options.
• Support claims received from customers.
• Organize and prepare customer meetings.
• Interact with maintenance, technology, construction, sales, and operations teams.
• Apply, follow-up, and respect QSE rules of the Group.

Qualifications

• Industrial Engineer Diploma or Business School.
• Demonstrate commercial/sales management and advanced communication skills. Proficient in French and English and Pack Office.
• Experience in wind/renewable energy appreciated and/or in accounts management.
• Work experience in a multinational environment is highly appreciated.

We are looking for a motivated person, who likes to take initiatives, communicates effectively, is action and problem-solving oriented, is able to supervise several files at once, and above all, knows how to work in a team. Motivated, autonomous, results-oriented, willing to travel for work (10%).

What we offer

Career perspectives in an exciting job in a progressive and international environment.

A secure environment that will protect you while working in the field, as well as the best specific protection equipment on the market thanks to strict security rules.

Integrating Vestas means joining an International Group, one of the leaders of the Wind Power market, with 40 years of experience.

Vestas has been in France for 20 years; we have more than 900 employees now and are still growing! In 2024, for the 13th consecutive year, Vestas France is the Leader of the French Wind Power market and represents 55% of the latest Power facilities installations.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us power the solution for a sustainable, green energy future.

About Vestas

Vestas is the energy industry's global partner on sustainable energy solutions. We are specialized in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to creating and sustaining an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.