Manager, Client Experience (Commercial Insurance Broker)

Senior Risk Manager, Operational Resilience - GLOBAL BANK

An exciting opportunity has arisen for a seasoned Senior Risk Manager specialising in Business Continuity and Operational Resilience. This role offers the chance to lead and oversee enterprise-level programs, ensuring compliance with regulatory guidelines while safeguarding financial and reputational stability.

Senior Risk Manager, Business Continuity & Operational Resilience

• Lead enterprise-level Business Continuity and Operational Resilience programs
• Ensure compliance with regulatory guidelines
• Establish strategic direction, governance, and control frameworks

What you'll do:

• Develop, implement, and maintain Business Continuity and Operational Resilience frameworks in alignment with industry best practices.
• Ensure adherence to local and enterprise-level governance structures.
• Build and foster relationships with all local stakeholders as well as relevant cross-border stakeholders.
• Provide senior and executive leadership with regular reports on resilience capabilities.
• Lead the enhancement of business impact analyses process.
• Design, implement, and maintain business continuity plans (BCPs) and disaster recovery plans (DRPs).
• Conduct scenario testing to validate operational resilience strategies.
• Establish and oversee crisis management and incident response protocols.
• Develop and maintain an independent monitoring and assurance program.

What you bring:

• Bachelor’s or Master’s degree in Business, Risk Management, Finance, or a related field.
• 10+ years of experience in business continuity, operational resilience, risk management within financial services.
• In-depth knowledge of regulatory expectations and resilience frameworks (e.g., Basel, FFIEC, NIST, ISO 22301).
• Proven leadership experience in managing enterprise-wide resilience programs.
• Strong understanding of technology resilience, cyber risk management, and third-party risk.
• Experience in conducting business impact analyses, resilience testing, and crisis management exercises.

What sets this company apart:

Our client is a globally recognised institution that values diversity, inclusivity, and fosters a supportive work environment. They are committed to providing their employees with flexible working opportunities and generous pension contributions. They believe in nurturing their staff's growth through continuous training opportunities. This is an excellent opportunity to join an organisation that is not only committed to your professional development but also places great emphasis on work-life balance.

What's next:

Ready to take the next step in your career?
Apply today by clicking on the link! We look forward to receiving your application.