Job Description
1. To effectively manage a team of project managers to ensure timely completion of all customer project deliverables assigned to each team member.
2. To provide required support to resolve escalated issues related to programs/projects undertaken and team performance.
3. To manage excellent relationships with customer/business units and ensure positive customer satisfaction for deliverables provided.
4. To implement best practices, develop processes/procedures, and identify process efficiency measures to improve deliverables quality & innovate global project management methodology with a view to maximize value provided to the business units.
5. To contribute to business growth through the expansion of current service offerings and is accountable for scope, budget, and delivery of projects.
6. To monitor the progress of all projects and deliverables to submit weekly project status reports in a timely manner.
7. To review & analyze deliverables and performance of teams across projects to ensure that all project deliverables are completed in the agreed customer timelines.
Job Description (Posting)
We are looking for an IT Program Manager to join our teams working on one of our renowned clients' facilities based in Paris, France.
Roles and Responsibilities:
- Support in building PMO governance structure and regularly monitor the Project Portfolio across various Regional Delivery Units.
- Techno savvy with knowhow on Infrastructure components including Cloud technologies and EUC Service Desk.
- Monitor project portfolios for area of scope/tracks assigned.
- Maintain resource demands, identify critical resource risks, and the overall resource utilization across the entire PMO. Support definition, sourcing, and placement of third-party resources as needed.
- Plan, direct, and ensure the successful management of standard Project/Program Management Processes across regional delivery units.
- Support team in annual budgeting/planning exercise of PMO.
- Assist in enhancing organizational tools used for project reporting and project delivery.
- Allocate the appropriate resources to ensure that projects, enhancements, and support are completed within time, scope, and budget.
- Support implementation of Global Project Management Methodology across various regional delivery units.
- Identify and escalate critical project risk factors to key stakeholders through implementation and management of formal project risks.
- Work with senior management and business leaders to support transition/transformation/SS projects and overall strategic initiatives.
- Review project portfolio and contents periodically and assess for linkage, support, and contribution to major goals and strategies.
- Act as a liaison between senior management, functional owners, and interdependent delivery units teams to oversee progress and facilitate successful closure of project activities on schedule and within budget at both strategic and functional levels.
- Hiring and retaining the best talent, involve in performance management and managing aspirations of individuals and their motivation levels.
- Oversee the creation and evaluation of effective project management and financial metrics.
- Manage career planning of Program Managers/Project Managers & Project Coordinators that equip them with necessary resources.
- Continuously evaluate industry best practices for project management and make recommendations for its adoption within the organization.
- Partner with internal and external auditors to ensure that the proper controls are enforced.
Job Requirements
At least 14-15 years of IT experience with at least 8 years of experience at Program management level and leading a team of Project Managers & Project Coordinators.
Experience in managing diverse and multiple teams with complete ownership and responsibility of the team.
Creating and implementing growth & development plans for the team.
Experience in both Infrastructure and Application program management is highly desirable.
Required Experience:
Senior IC
Key Skills:
Business Development, Project Management Methodology, Project/Program Management, PMBOK, Waterfall, Wastewater, Construction Management, Project Management Software, Microsoft Project, Budgeting, Contracts.
Employment Type: Contract
Experience: years
Vacancy: 1