Senior Inside Sales Client Manager

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Inside Sales Client Manager is a seasoned subject matter expert, responsible for pursuing, and landing identified and qualified sales leads and to hunt for new opportunities from a list of named account targets across all solutions. This position identifies and aligns the most suitable value propositions, partner configurations, cost structures and revenue models for identified target markets to satisfy the needs of the client. This role is responsible for new account development and/or expanding existing accounts within an established geographic territory/product line.

What you'll be doing

Key Responsibilities:

• Pursue and land identified and qualified sales leads.
• Hunt for new opportunities from a list of named account targets across all solutions.
• Identify the most suitable value propositions, partner configurations, cost structures and revenue models for identified target markets.
• Ensure opportunity adoption.
• Search for expansion opportunities.
• Work closely with client manager to close sale.
• Close new sales opportunities that do not require Client Management resources.
• Provide quotations for solutions as indicated by the organization's service level agreements.
• Maintain a pipeline of early-stage leads.
• Use the organizations' sales tools (e.g. Salesforce.com) and methodology to effectively manage customer, opportunity data and track sales leads activity.
• Drive the sales process with the qualified leads to close sales.
• Build relationships with existing and new clients resulting in future sales.
• Provide clients with accurate service and product solution pricing and delivery information.
• Recommend alternate solutions based on costing, availability or specifications as indicated by the organization.
• Aiding in the sales/client management process.
• Ensure that sales qualified leads have been managed through all stages of the sales cycle.
• Manage leads as generated, assign and track stages accordingly.
• Provide clients with product and service knowledge.
• Implement consultative selling by working together with the client to understand critical business and personal drivers.
• Build trust with the client in order to move to proposal and close.
• Make use of various opportunity tools (e.g. strategic opportunity plans) to clearly define expected ROI of a solution in order to develop trusting relationships.
• Co-create solutions with Line of Business (LoB) buyers.
• Participate in the negotiation of deals by creating win/win situations through flexibility and making trade-offs.
• Close deals by establishing a timeline and creating a convincing event.

Knowledge and Attributes:

• Ability to use organizational and business mindset to support successful selling.
• Fluent with standard practices, concepts and procedures within the sales field.
• Solid sales planning skills with the ability to leverage tools and data appropriately.
• Display the ability and skill to understand your client’s business (including commercial and financial aspects) in order to bring value to them from the organization's portfolio of services.
• Effective sales client engagement and management skills with the ability to build trust whilst managing client expectations.
• Displays a detailed understanding of client needs.
• Displays the skills required to know your client and to be seen as a trusted advisor.
• Good sales solution skills and knowledge of product and services offerings, client applications, use cases and market trends.
• Ability to link the organization's offerings, including high-value services to specific client and prospect needs and outcomes.
• Ability to build internal relationships and leverage vendor resources effectively.
• Ability to identify and advance opportunities at assigned prospects and clients.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in a sales related field or equivalent.
• Relevant vendor certifications are desirable.

Required Experience:

• Seasoned experience in a similar role in a marketing or sales environment (tele sales in technology and software preferred).
• Experience working in the technology industry.
• Seasoned work experience in B2B outside lead generation setting.
• Seasoned solution sales develop and/or lead generation experience.
• Seasoned inside sales experience.
• Experience working with sales tools and other sales automation or prospecting tools (e.g., Salesforce.com)
• Seasoned success in a role with weekly, monthly, and quarterly targets.

Workplace type: Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.