Senior Full-Stack Engineer

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.

Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.

The position is available across our European hubs, including Paris (France), Lisbon (Portugal), Bucharest (Romania) and Belgrade (Serbia). Our work arrangement is hybrid, with a requirement of two days per week in the office.

Who You Are

• 5+ years of experience in full-stack development, working with both frontend (React.Js, Angular, VueJS) and backend (Python, NodeJS, Java, C#, C++, Go, Ruby) technologies.

• You have professional experience with React.Js.

• You have experience working in cross-functional teams, collaborating closely with product teams, and contributing to a high-performing, supportive, and inclusive work environment.

• Hands-on experience building and deploying end-to-end features, with a strong focus on monitoring and maintaining code in production.

• Proven track record of scaling backend systems to handle thousands of requests per second efficiently.

• You have demonstrated a strong sense of ownership in previous roles, particularly in fast-paced startup environments.

Our Developer Experience

Languages you will use:

• Python, TypeScript, SQL

Libraries and technologies you will work with:

• React.JS, Flask, FastAPI (Python)

• PostgreSQL, RabbitMQ, Kafka, Redis

• GCP, Terraform, Kubernetes, Git

Company Benefits and Perks

• 5-week vacation plus 2 weeks RTT (We follow each country's appropriate PTO Laws)

• Paid sick leave

• Paid parental leave (16 weeks)

• MacBook Pro

• Personal credit card to buy lunches (we use Swile)

• We provide private health insurance (we use Alan)

• Get up to €700 to set up your workstation at home (working from home should feel breezy)

• Get up to €2000 of learning material and wellness support per year! This includes €1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a €500 wellness budget.

• Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!

Diversity, Equity, and Inclusion at Gorgias

At Gorgias, we’re dedicated to creating a diverse, inclusive, and equitable workplace where everyone is valued. We provide equal opportunities without discrimination based on race, gender, age, disability, or any characteristic protected by law.

We also recognize that individuals from diverse backgrounds—especially women and underrepresented groups—may hesitate to apply if they don’t meet every requirement. If this role excites you and you’re eager to grow, we strongly encourage you to apply, even if you don’t check every box. You might bring something unique and valuable that we didn’t even know we needed.

If you need accommodations to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact us at accommodation@gorgias.com. Let’s grow together!

Interview Process

1. Meet one of our tech recruiters (30 minutes)

2. Meet two of our Engineering Managers (45 minutes)

3. Technical Stage: Live System design assessment (60 minutes) & live coding session (60 minutes)

4. Meet the CTO and co-founder (30 minutes)

After completing these steps, we conduct reference checks before extending an offer.

Compensation Range: €89.5K - €115.2K