Senior Country Commercial Manager

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE ROLE

As the Senior Country Commercial Manager, you will have end-to-end accountability for French revenues, working closely with our Product, Engineering, and Marketing teams. Reporting directly to the Country Managing Director, your expertise in the French market, customer behaviour, and regulatory landscape will be instrumental in shaping Tide’s offering and driving strategic growth.

Some of the things you’ll be doing:

1. Revenue Ownership: Take ownership for driving revenue growth across product lines in France. Develop and execute strategies to meet revenue targets, working closely with cross-functional teams to ensure alignment between product offerings, pricing, and go-to-market initiatives.
2. Local Market Expertise: Collaborate with the product research teams to conduct local market research to uncover customer needs, analyse competitive dynamics, and identify market opportunities. Translate these insights into actionable strategies to enhance Tide’s product offerings.
3. Product Localization and Development: Collaborate with global product managers to design and launch products tailored to the French market. Lead initiatives to ensure local relevance and compliance, while maintaining alignment with Tide’s global vision.
4. Marketing and Sales Strategy: Work with regional marketing teams to develop and refine marketing and sales strategies for marketing the products in the French market. Monitor performance metrics and adapt plans to ensure we meet and exceed growth targets.
5. Content and Collateral Creation: Produce high-quality marketing and customer-facing materials, ensuring they are compliant with French regulations and resonate with local audiences.
6. Operational Readiness and Go-Live Support: Partner with the Operations team to ensure seamless product launches, from final QA testing to internal training and ongoing support for new features.
7. Cross-Functional Collaboration: Act as the central point of contact between global and local teams, driving alignment and ensuring projects are delivered efficiently.

WHAT WE ARE LOOKING FOR

7+ years of relevant commercial experience ideally within the SME, SaaS, or fintech industries. Experience with banking or payment solutions for SMEs is highly desirable.

A proven track record in developing and executing commercial strategies that deliver measurable business impact. You’re not afraid to roll up your sleeves and remove blockers.

Strong project management skills and the ability to foster collaboration with teams outside of your direct control by building strong relationships.

Deep understanding of product analytics, using data to drive decisions within commercial and marketing campaigns, constantly improving product acquisition and engagement goals.

Experience working across multiple markets, navigating the complexities of global product development with a keen understanding of localization requirements.

Comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch.

A self-starter who doesn’t wait for instruction and works backwards from targets to ensure effective execution.

WHAT YOU WILL GET IN RETURN

• 25 days of paid leave per year
• Additional 3 days of paid leave for volunteering or L&D
• We invest in your development with a EUR 1,000 professional L&D budget per year and ability to access thousands of resources through Learnerbly platform
• Share options
• Statutory Health Insurance
• Statutory Pension contribution
• Extended Parental Leave
• Mental health support through Plumm
• A one-off home office budget
• Work and travel globally - up to 90 days per country outside of your home country
• Team socials
• Sabbatical Leave
• Option to take your work device as your own (eligibility applies)

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.