Salesforce Technical Lead

EDC Salesforce Technical Lead in Ottawa, Ontario

Salesforce Technical Lead - 000557

Posting Date: Mar 25, 2025, 9:49:52 AM

Primary Location: Ontario-Ottawa

Job Type: Permanent

Schedule: Full-time

Description

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.

When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.

Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid

Team & Job Overview

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

1. Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
2. Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
3. Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
4. Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

As EDC aims to be the leader in helping all Canadian exporters go, grow, and succeed internationally, the Digital Platform Delivery & Architecture (DPDA) group in EDC plays a critical role in enabling leaders to leverage technologies by providing an easy-to-use, secure and fit-for-purpose digital business platform.

To better position ourselves for success, the Digital Business Platforms group is seeking a highly skilled and visionary Salesforce Technical Lead to spearhead the design, development, and implementation of scalable, high-performing Salesforce solutions within our financial services ecosystem. This is a strategic leadership role where you will define architectural direction, mentor a team of developers, and drive digital transformation using Salesforce and cutting-edge DevOps practices.

In this role, you’ll have the opportunity to design and build innovative Salesforce solutions that truly make a difference for our business and improve our operational efficiency. You’ll be working on impactful projects within the financial sector, using the latest technologies to foster growth and innovation. If you’re ready to take on exciting challenges and help us shape the future, we’d love to have you on board!

Key Responsibilities

1. Lead Salesforce development projects, ensuring best practices and security.
2. Architect and implement tailored Salesforce solutions that meet our business needs.
3. Provide hands-on technical guidance and support to our team of developers, encouraging collaboration and knowledge sharing.
4. Collaborate with cross-functional teams to deliver integrated solutions.
5. Advocate for DevOps practices and spearhead the setup of Continuous Integration and Continuous Deployment (CI/CD) pipelines using Azure DevOps and GitHub.
6. Keep an eye on the latest Salesforce trends and industry regulations to ensure our solutions are current and compliant with the newest standards.
7. Customize solutions using Apex, Lightning Web Components, and other tools.
8. Support the key stakeholders in translating business needs into adequate technical solutions.
9. Lead activities related to the software design, development, and integration of information systems and platform technologies according to industry best practices and EDC standards.
10. Guide the adoption of best practices in coding, documentation, testing, and other aspects of the software lifecycle.
11. Communicate complex ideas, anticipate potential objections, and persuade others, often at senior levels, to adopt a different point of view.

Screening Criteria

1. Post-secondary degree in a related field such as Computer Science or Engineering.
2. Minimum 7 years’ experience working on Salesforce integrations in an enterprise environment.
3. Minimum 3 years’ experience as a Technical Lead working on Salesforce integrations in an enterprise environment.
4. Extensive experience with Salesforce development (Apex, Lightning Components, Visualforce, and SOQL/SOQL).
5. Expert in Salesforce integrations, including REST/SOAP APIs, MuleSoft, Kafka, or middleware solutions, and third-party services.
6. Strong hands-on experience in Azure DevOps for automated deployments, pipeline configurations, and version control.
7. Strong knowledge of Git branching strategies, pull requests, and repository management.
8. Proven track record in leading development teams and successfully delivering enterprise-level Salesforce solutions.
9. Strong analytical and problem-solving skills with a deep understanding of financial services processes.

Assets

1. Experience in Salesforce Financial Services Cloud.
2. Understanding of banking, insurance, or financial regulations.
3. Salesforce Architect certifications (e.g., Certified Technical Architect, Application Architect, System Architect).
4. Bilingual in both official languages (French and English).

Location

Export Development Canada is a hybrid work environment.

This role may be performed from EDC’s headquarters in Ottawa, or from the Community Hub in Toronto/Mississauga, Montreal/Laval/Brossard, Vancouver, Calgary or Halifax.

Relocation assistance is available for eligible candidates.

EDC's Commitment to Employment Equity

EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI community. If selected for an interview, please advise us if you need any special accommodation.

How to apply

Only candidates selected for an interview will be contacted. Application deadline: Apr 4, 2025, 11:59:00 PM Candidates must meet the requisite government security screening requirements.