Salesforce Admin & RevOps

Who are we?

Modjo is Europe's leading conversation intelligence platform. We help businesses increase productivity of their customer-facing teams and enhance their market understanding through the voice of the customer. By leveraging AI, we extract key insights from sales conversations to optimize companies’ strategies and execution.

Why join us?

Modjo is a fast-growing startup (60 employees) with ambitious perspectives. We are looking for a Salesforce admin & RevOps to support our rapid growth and strengthen our Ops team. This is a key role where you will manage and optimize our Salesforce instance and work closely with the Product team to build a strategic integration between Modjo and Salesforce.

We are facing exciting new challenges and you will have the opportunity to work on high-impact projects that will directly contribute to the scalability and efficiency of the company.

Your Mission

1. Salesforce Administration & Optimization
   • Serve as the primary system administrator for the Salesforce environment.
   • Manage and optimize the Salesforce environment (user management, security, validation rules, workflows, automation, reporting & dashboards).
   • Work hand in hand with revenue teams and leaders to optimize our internal process.
   • Design, create, and maintain custom objects, fields, page layouts, record types, and validation rules.
   • Coordinate integration of Salesforce with other platforms (Chargebee, Hubspot, Outreach, Aircall, Planhat, etc).
   • Identify areas for improvement within Salesforce and support internal teams with CRM best practices.
   • Ensure data quality and reliability (regular audits, data cleansing, deduplication).
   • Maintain documentation and train teams on Salesforce updates and new features.
2. Cross-functional Ops Projects
   • Work with the Ops team to improve internal processes (process reviews, automation, internal tooling).
   • Participate in cross-functional projects to support company growth (e.g. customer journey optimization, data & reporting initiatives).
3. Product Collaboration: Modjo <> Salesforce Integration
   • Partner closely with the Product and Tech teams to help them design and test the Modjo <> Salesforce integration (& IA automations).

Profile Sought

• 2/3+ years of experience as a Salesforce Administrator.
• Strong knowledge of Salesforce core features (user management, automation, flows, reports, custom objects, Page layouts, Lightning Pages and record types, etc.).
• Analytical mindset with a passion for process optimization.
• Good understanding of technical challenges.
• Proactive, detail-oriented, and a team player.

What We Offer

• A high-impact role.
• A dynamic and supportive startup environment.
• A passionate and ambitious team.
• Great growth opportunities as the team expands.
• Join the Modjo adventure and help build Europe’s leading conversation intelligence platform!

Why should you join us?

• A unique opportunity to build and grow the Conversational Intelligence market with Modjo.
• A competitive package.
• New office in the 2nd arrondissement in Paris.
• 2 days remote / week.
• Alan health insurance (50% paid by Modjo).
• Meal vouchers (Swile card: €11/day, 50% paid by Modjo).
• 25 days CP + 10 days RTT.
• Company events to bring Modjitos together.
• Fitness membership through Gymlib.
• Green mobility alternative through Beetogreen.
• CSE platform, with a host of benefits (culture, sport, etc.).