Sales Support Tender Desk - Le Havre

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

ROLE:

Within the Agency's sales team, you ensure the commercial interface with the client during its calls for tenders.

You provide a complete offer on maritime and non-maritime services, identify areas of development and regularly monitor the client's performance. You work closely with the field/sedentary sales representative in charge of the account.

RESPONSIBILITIES:

1. Respond to requests for tenders from customers by studying their requests, compiling all the information necessary to ensure the qualification, monitoring, relevance and concretization of calls for tenders, and relaunching the customer if necessary.
2. Advise customers on all marine and non-marine services and participate in defining the service that meets customer needs.
3. Maintain regular internal contact with Lines, sales representatives, and customer service. Inform the different lines on the evolution of the market, in relation with the Trade Managers of the Sales Department Agencies France.
4. Plan actions proactively by performing a statistical analysis of the responses and achievements of calls for tenders in comparison with the market, as part of the achievement of your objectives.
5. Ensure compliance with the Quality, Safety and Security procedures in force in the company and particularly the proper management of your offers for optimal realization of your tenders by customer service.

PROFILE AND COMPETENCIES:

With a Bachelor's degree in International Trade or Transport Logistics, you ideally have a first experience in the same position. Similarly, you are proficient in computer and office tools and your English is fluent.

Relational skills will be essential to communicate effectively with your many interlocutors. Your self-motivation, sense of organization, rigor, responsiveness, and proactivity will allow you to successfully carry out the missions of this position.

Come along on CMA CGM’s adventure!