Sales Operations Analyst

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

The main objective of this position is to collaborate with the Sales Leadership team, Commercial Contracting Manager [CCM] or/and KAM [Key Account Manager] allocated in his/her Region/Cluster and support by: i) identify potential business areas of opportunities, ii) contribute to complete the offers/tenders that need to be addressed and iii) monitor that the execution of the existing contracts and agreements is appropriate and follows the expectations.

The Sr. Sales Operations Analyst will use the existing available information in all our BSC data platforms (account potentials, Price-Index values, GPO price comparison, revenues, target public list of tenders...) to support data-driven commercial decision making.

Your focus region/cluster will be France, UK, Belgium, Luxembourg, Ireland, Sweden, Denmark, Norway, and Finland.

Although the SOA is not expected to be in the front line (discussing directly with the customer or managing the negotiations), it is required that he/she can speak the same language as the Commercial Leadership team to provide appropriate support. He/she will need to be able to read and understand tenders/RfQs/Contract documents generated by the hospital/GPOs to provide support during the negotiations. For this reason, native language skills are preferred.

Your main areas of responsibility are:

• Complete ad-hoc and routine analytical requests to drive profitable deals and support sales in commercial decision-making. This includes GPO profitability/performance, customer P&Ls, deal modelling, waterfalls, and other tools to assist in negotiation planning and preparation. Be able to demonstrate to the customer the value generated in an existing or proposed deal.
• Support Sales Teams in driving client commitment and contract compliance by building, maintaining, and updating appropriate tools and ensuring a regular review process throughout the life of the deal. Be capable of setting up the appropriate KPIs to monitor each existing deal and proactively inform CCMs/KAMs about any remarkable deviations.
• Integrate new products and services into existing deals (e.g., assessing performance impact, aligning Customer Service, etc.). Be aware of all the sales programs solutions available in BSC (Pay Per Procedures, Capital Placements, Risk Sharing programs…). Ensure there is an acceptable level of standardization between different deals and customers.
• Provide regular updates on the relevant KPI measurements, support the QBR process, contribute to the development of LT presentations (AOP, Strat Plan), and any other business review tools.
• Participate in customer meetings (e.g., negotiations, tender process) and provide analytical support to the CCM/KAM throughout the process.
• Exhibit a strong understanding of economic customer segments, needs, and trends, which he/she effectively leverages in face-to-face customer meetings as well as when completing required analytical tasks. Demonstrate business knowledge and understanding of performance drivers in order to proactively draw actionable insights from reports and analytics.
• Effectively source external economic and commercial data, and internal BSC data from the relevant stakeholders and systems, in order to drive analyses that offer valuable input into customer meetings.
• A skillful collaborator, able to quickly identify and engage relevant stakeholders within the Cluster, as well as other support teams (e.g. Cluster Finance or Customer Service) and other divisional teams for best practice sharing.

Who are we looking for:

• Bachelor’s degree in business administration, Engineering, Computer Science, or similar disciplines.
• 3-5 years of experience in a comparable position in a multinational company.
• Good understanding of all different data and reporting systems; knowledge of SAP-ERP and/or Tableau is highly recommended.
• Analytically minded and able to correctly detail requirements and translate them into optimal analyses, reports, and insights.
• Proficiency with MS Office, especially MS Excel.
• Strong written and verbal communication skills in English and French.
• Ability to build and maintain strong relationships with all kinds of internal stakeholders.
• Enthusiastic, determined, and goal-oriented.
• Ability to lead projects with deliverables, deadlines, and key milestones. Problem solver and self-motivated attitude.
• Flexibility to travel across the indicated region.

Requisition ID: 599952

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!