Sales Associate - Watch & Jewelry (W / M)

Do you want to join the world leader in the sale of luxury products to international travellers?
Do you like a challenge and want to evolve in a multicultural environment? DFS is for you!

This position as a Sales associate- Watch & Jewelry (W/M) is located in the heart of Paris!

The sales associate is the most important role in the sales area and the quality of the relationship with the customer.
He/She contributes to a customer experience consistent with the positioning of the Store, develops loyalty and the customer relationship while ensuring sales and productivity objectives.

Main Missions

1. Sale
   • Advise customers in the selection and purchase of products.
   • Treat all products, regardless of value, with care and present them to the customer with the highest level of respect.
   • Complete the customer transaction in a professional manner and in a timely manner.
   • Provide the customer with the necessary information.
   • Embody the Sale Ceremony of La Samaritaine.
2. The customer experience
   • Be the first Ambassador of the Store and provide the customer with a unique experience.
   • Maintain a neat appearance at all times.
   • Understand the customer's needs and adapt to their expectations.
   • Provide a warm, personalized and customer-oriented welcome.
   • Respond to customer requests and complaints with courtesy and politeness and refer to the service manager if necessary.
   • Guide the customer in the Store according to his needs (products and services).
3. Team-work
   • Work as a team to achieve sales and service goals.
   • Help each other and go to the customer throughout the store to avoid waiting and promote the customer experience.
4. Other assignments
   • Prepare stocks for inventories and help to carry them out.
   • Apply Store procedures and rules.
   • Stay up to date on product knowledge.

Profile

You wish to evolve in a multicultural environment.
Fluency in English and French are essential.
Another spoken language would be appreciated: Mandarin, Russian, Arabic, Spanish, Portuguese...

Job-related Constraints

• Work on Saturday.
• Standing position.
• Planning with rotating schedules.
• Hourly amplitude from 9:30 a.m. to 8:15 p.m.