Retail Expertise Project Manager (M/W)

Are you a good match?

You have at least 10 years' experience in project management, ideally in a Luxury or Hospitality environment.

You have had successful experience in Retail.

You are client-centric and fluent in English.

You have strong organizational and interpersonal skills.

You are familiar with building complete training programs, from start to end, using your creativity to produce impactful content.

What are our expectations?

As part of the Retail Department and reporting into the Retail Expertise Manager, you will be responsible for the development of training programs designed specifically for Managers, to guarantee the level of retail excellence in line with the Maison Retail strategy and business development.

You will play a pivotal role as a business partner for our training community: creating training paths and training contents for onboarding and upskilling our audiences, as well as discussing with our regions to identify training needs.

In a context of strong growth, you will collaborate with all relevant stakeholders within the Maison or within the Richemont group. You will also be a key actor in accompanying local trainers.

Main missions:

• Onboarding and upskilling modules for Boutique Managers (content creation, enriching, updating, rolling out the Train the Trainers).
• Onboarding program for Trainers (content creation and roll out).
• Ad hoc content co-creation with regions and markets.
• Working with Sales Pole to adapt core trainings for our Managers audience.

More than a role… We recruit for a career!

By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how, and creations.

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process, you will meet the Retail Expertise Manager dedicated to Boutique Managers and Assistant BM, and the Retail Expertise Director.