Receptionist & Administrative Assistant

The Opportunity

Volkswagen Moncton is the fastest-growing Volkswagen dealership in Atlantic Canada. With our growing business, we are currently looking for a Bilingual Receptionist & Administrative Assistant.

If you are someone who loves interacting with customers, likes to be helpful, and wants to be the go-to person, then this position is for you!

The hours are Monday to Friday, from 8am to 5pm.

Why Work With Us?

Volkswagen Moncton is committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages
• Group Benefits Plan including health, dental, vision, and life insurance, that begins on your first day
• Pension Plan
• Employee discounts on cars and furniture
• Career growth and continuous development
• Respectful and cohesive working environment with strong company values

Responsibilities

• Greeting customers and direct to the appropriate area within the dealership
• Answer the main telephone line and redirect calls
• Ability to answer customers' questions on the phone or refer callers to the appropriate team
• Process vehicle registrations
• Maintain database of new vehicles in inventory, ensuring all associated paperwork and files are accurately completed and maintained
• Accept and post service payments, process end of day cash
• Maintain cleanliness of all customer areas
• Other general office duties

Qualifications

• High school education, or equivalent, is a required
• College diploma in Office Administration and/or Business is preferred
• Previous experience in a customer service role is preferred
• Must be fluently bilingual in English and French
• Exceptional customer service skills, including great verbal communication and listening skills
• Knowledge of Microsoft Operating system, basic understanding of Excel, Internet, email
• Demonstrate strong attention to detail, a good work ethic, and the ability to work with minimal supervision