Quality Process Performance Improvement ( PPI) Manager

Quality Process Performance Improvement (PPI) Manager

Date: 26 Feb 2025

Company: Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

The Process Performance Improvement (PPI) manager is in charge of managing the Quality process efficiency and continuous improvement through the set-up and monitoring of performance tools, relevant analysis, and action plans to support performance.

Your responsibilities:

1. Develop Quality Culture & Right First Time Approach
2. Drive continuous improvement plans to analyze and reduce the costs of non-quality (CONQ), non-conformity (NCR), safety issues, and demerits
3. Ensure the coordination and deployment of continuous improvement tools (APSYS, problem solving, control plans, data analysis, REX)
4. Train and coach people on the site on the tools of the Quality School (8D, QRQC, A3, Six Sigma) and support site problem-solving culture
5. Analyze performance indicators to identify key drivers and opportunities for improvement
6. Perform internal and external benchmarking

Knowledge and experience:

Master's degree (engineering or business school) and Six Sigma Black Belt certified with 10 years of experience in managing quality tools and problem-solving tools. Strong knowledge of Power BI, Excel, and PowerPoint is required.

Ability to manage teams in cross-cultural relationships; you are customer-oriented and enjoy teamwork. You are naturally data-driven and possess good communication skills.

English and French written and spoken is mandatory.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note:

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.