Product Support Engineer - French Speaker (m/w/d) - Lyon

Lyon, France

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

Position: Customer Support Technical Specialist

As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

• Providing technical assistance and product recommendations
• Handling customer inquiries and managing accounts
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Mobile working opportunity
• Extensive training and development offer
• Company events
• And a lot more!

Ready to dive into the world of optics with us? Apply now and let's shape the future together!

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on the candidate's preference.