Product Owner

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we have created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we are nurturing a culture of respect for each other, for our customers and the communities around us. Join AXA and you will feel like you belong, are included, and can thrive. You will be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We use technology, data, sourcing, security, and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action :

• State-of-the-art Data Technology to drive customer experience.
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

Job position pitch

You are passionate for gathering identifying customer needs, managing customer feedback and analyzing market trends? You are in the right place.

As a product owner you will be playing a crucial role in the early stages of product development, leading the discovery and prototyping phases on innovative solutions to revolutionize insurance. You will also play a key role in promoting the roll-out of the existing products to internal and external customers.

About the job

Job purpose

Your first role as a product owner is to perform discovery and delivery of new initiatives to improve the existing capabilities of the Computable Contract products, or add new capabilities through :

• Research: In collaboration with the initiative technical lead and the UX / research designer you will research and gather information to understand the problem space and identify potential solutions.
• Proof of Concept: You participate to the initial versions of a product or feature: the Proof of Concept, crucial for testing ideas and concepts.
• Delivery: You are responsible for the transfer of the learnings to the delivery phase of the initiatives you followed, through the redaction of the detail specifications, the planning of the different tasks and the identification of dependencies with the product roadmap.

Your second role is to manage the roll-out of the existing Computable Contract solutions to new customers, internally within AXA entities, and in a second step to other insurance actors on the market.

For the internal roll-out this will consist in the following activities :

• Identify the use cases and drive adoption within the most mature AXA entities.
• Accelerate & monitor adoption within AXA efficiently (engagement, reporting, KPI collection, etc.).
• Structure the internal roll-out process jointly with the customer success and delivery lead, and identify necessary resources.
• Document the onboarding process for internal entities, including the API integration.
• Scale Computable Contracts’ products adoption within AXA by following business transformation with a single point of contact in each interested entity.

For the external roll-out, the objective is to test the appetite of P&C Retail insurers for AXA CC solution leveraging most mature modules: Coverage Check.

Finally, you will support the product management by contributing to the product roadmap, through the benchmarking of the product, the market watch, and the creation of demos and sales pitch.

Other missions & responsibilities

• Idea Generation and Exploration: Generating innovative ideas and exploring new technologies or methods that could be applied to the project.
• User Testing and Feedback Gathering: In partnership with the UX designer and the initiative leads, conducting user testing sessions and gathering feedback to validate assumptions and identify areas for improvement.
• Collaboration with Cross-functional Teams: Collaborating with other product owners and the product manager, the designers, and the developers to ensure that the prototype aligns with user needs and business goals.

We are looking for someone with the following experience and skills:

Experience: At least 5 years of experience in product management.

Technical skills

• Customer requirements gathering and documentation.
• Familiarity and experience with product management methodologies such as Agile, Scrum, or Kanban.
• Ability to prioritize tasks based on business value, market trends and customer feedback.
• Excellent written and verbal English communication.

Optional skills that can make the difference

• Experience working in regulated environments.
• Experience in projects leveraging Large Language Models or machine learning solutions.

What we offer

We bring together the expertise, cultural diversity, and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect.

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry.