Pharmacovigilance Intake Specialist - French Speaker

Are you ready to join a world leader in the exciting and dynamic fields of the Pharmaceutical and Medical Device industries? PQE Group has been at the forefront of these industries since 1998, with 40 subsidiaries and more than 2000 employees in Europe, Asia, and the Americas. Due to our constant growth, we are looking for a new Pharmacovigilance Intake Specialist - French Speaker to support the French affiliate of a pharmaceutical company in managing incoming communications related to pharmacovigilance (PV), product quality complaints (PQC), and medical enquiries. This is a full-time, remote position for a 4-month project focused on handling cases, ensuring compliance, and coordinating with internal teams.

Key Responsibilities:

1. Pharmacovigilance Case Management: Monitor and manage a generic mailbox for PV-related cases, ensuring timely intake and documentation.
2. Medical Information Enquiries: Process and track medical enquiries using Veeva MedCons and escalate as necessary.
3. Case Handling & Coordination: Work closely with service providers for case processing and conduct weekly reconciliation of reported cases.
4. Quality Complaints (PQC): Ensure all quality complaints are reported to Quality teams and support reconciliation activities in compliance with GMP-GDP standards using TrackWise.
5. Quality Control & KPI Monitoring: Oversee the performance of service providers by conducting quality control (QC) checks and monitoring key performance indicators (KPIs).
6. Compliance & Documentation: Ensure adherence to internal procedures and regulatory requirements for case intake and management.

Requirements:

1. Fluent in French (mandatory) – all cases and communications are in French.
2. 3-5 years of experience in pharmacovigilance, medical information, or a related field.
3. Experience working with Veeva MedCons (Medical Enquiries module) and TrackWise (Quality Complaints tracking).
4. Strong understanding of pharmacovigilance processes, reconciliation, and compliance standards.
5. Ability to work independently in a remote setting and manage multiple priorities effectively.

Preferred Qualifications:

1. Experience in an intake or case processing role within a pharmaceutical or service provider company.
2. Knowledge of European and French regulatory requirements related to PV and GMP-GDP.
3. Excellent organizational and communication skills.

Next Steps:

Upon receiving your application, if a match is found, the Recruiting department will contact you for an initial HR interview. If there's a positive match, a technical interview with the Hiring Manager will be arranged. In the case of positive feedback from the Hiring Manager interview, the recruiter will contact you for the next steps or to discuss our proposal. Alternatively, if the feedback is negative, we will contact you to halt the recruitment process.

Working at PQE Group:

As a member of the PQE team, you will be part of a challenging, multicultural company that values collaboration and innovation. PQE Group gives you the opportunity to work on international projects, improve your skills, and interact with colleagues from all corners of the world. If you are looking for a rewarding and exciting career, PQE Group is the perfect place for you. Apply now and take the first step towards an amazing future with us.

Pharmacovigilance Intake Specialist French Speaker • Paris, France, FR