Performance Management Lead

As part of our ongoing commitment to operational excellence, AXA Partners is seeking a highly skilled Performance Management Lead to join the Global Performance Management department. The Performance Management Lead will collaborate with a wide range of stakeholders, including other members of the Global Performance team, country COOs, the Finance team, and other central functions, to ensure the alignment and effectiveness of performance management initiatives. The role requires both strategic thinking and hands-on execution, directly contributing to AXA Partners' global operational success.

The scope of action covers all business lines and all the countries in which AXA Partners is present.

In a context where each country is responsible for their performance and organization, the central team is there to provide frameworks support, challenge and homogenize targets minimum standard requirement and regular performance dialogues. WFM relays are present in most countries to ensure the momentum on these subjects and will be key stakeholders.

KEY RESPONSIBILITIES

1. Co-Develop and Support the Implementation of Performance Frameworks: Assist in defining, refining, and implementing operational performance frameworks, including KPIs and benchmarks across AXA Partners.
2. Co-Design and deploy methodologies/framework for team sizing, planning and performance tracking, ensuring consistency across global entities.
3. Data Analysis and Reporting: Cooperate with the Business Analytics team on topics related to data analysis, utilizing statistical methods and advanced data analytics tools to identify trends, risks, and opportunities for performance improvement.
4. Prepare reports/dashboards for the Head of Global Performance Management, ExCom, and regional leadership teams, providing clear, actionable insights.
5. Support and drive or co-drive key strategic initiatives ensuring these initiatives deliver measurable financial and operational benefits.
6. Stakeholder Engagement and Governance: Engage in performance dialogues with country-level teams, ensuring alignment with global objectives and proactively addressing performance gaps.
7. Transverse Collaboration: Collaborate with cross-functional teams, including local Ops, Transfo, NGCC, AVP and IT, to align multichannel strategies with overall business objectives and ensure consistent messaging.
8. Contribute to the design and implementation of governance structures: that facilitate effective performance management and accountability across the organization.
9. Assist in the financial modeling and ongoing monitoring of global operations platforms, including hub performance and ROI analysis for strategic initiatives. Provide expertise in managing financial mechanisms related to global hubs, such as pricing, transfer pricing, and unit costing.

The role requires project skills to effectively carry out complex projects (multi-country, multi-actors, with different maturities). Finally, this position also has a component of monitoring the "Run" once the projects are completed; in order to ensure the performance and continuous improvement of the countries.

Technical/Functional Knowledge, Skills, and Abilities:

1. Advanced Data Analysis: Strong expertise in data analysis, with a deep understanding of statistical methods, data visualization, and analytics software (e.g., R, Python, Tableau, Power BI). Experience with large datasets and complex data environments is essential.
2. Operational Performance Management: Experience in performance management or a related field, ideally within a global or matrixed organization. A strong understanding of operational KPIs and performance improvement methodologies is required.
3. Strategic Thinking: Ability to contribute to strategic initiatives and long-term planning.
4. Financial Acumen: Solid understanding of financial principles, including budgeting, financial modeling, and performance monitoring.
5. Communication Skills: Exceptional written and verbal communication skills, with the ability to structure and articulate complex data-driven insights to various audiences. The position requires a high degree of pedagogy.
6. Interpersonal Skills: High level of business acumen, resilience, and adaptability. Ability to build relationships and work effectively in a collaborative, fast-paced environment.
7. Experience in project management: Skills to structure, lead and manage complex projects to achieve operational objectives, specifically in the areas of workforce management and multichannel operations.
8. Consulting/audit skills: for structuring, projecting a strategic approach and deploying in several countries.
9. Intercultural and cross-functional mindset: Skills to collaborate with teams and stakeholders across different regions and functions in an international and multicultural environment.

Qualifications and Experience:

1. Experience: 3-6 years of experience in performance management, strategic consulting, financial analysis, audit or a similar role, with a strong focus on data analysis.
2. Experience in a global or matrixed organization is preferred.
3. Strong experience in managing complex projects.
4. Proven strong Operational background and results.

Skills:

1. Advanced skills in data analysis and BI tools Power BI, advanced Excel skills.
2. Conceptualization/formalization of complex ideas.
3. Pedagogy & communication.
4. Project Management.
5. Interpersonal skills: Driven, Result-oriented and organized.
6. English speaking is mandatory, French / Spanish language are a plus.