Organization & Process Apprenticeship

Type: Apprenticeship - 12 or 24 months

When: from September 2024

Where: Paris 17th / Enjoy

AXA’s mission is to “act for human progress by protecting what matters”. We want to make the change from being a payer to a partner. Our Group Operations (GO) division’s mission is to support all of AXA’s teams and empower them to take on responsibility in order to achieve this shared ambition.

To achieve this goal, innovation and execution are our key drivers. They guide all of GO’s teams each day:

1. Innovation: creating and providing the foundations and opportunities for AXA’s teams who will develop innovative solutions to meet the needs of our current and future customers;
2. Execution: creating the environment that will enable our teams around the world to bring their ideas to life and deliver on the promises made to our customers.

Specifically, we aim to:

• Further strengthen value creation for the entire AXA Group;
• Support and encourage innovation within AXA;
• Automate and integrate simplicity into our day-to-day work, while ensuring we effectively contribute to AXA’s mission and strategy.

YOUR FUTURE CONTRIBUTION
Reporting to the Head of Organization, Process and Data, in a team directly reporting to the CEO of AXA GO, your core missions will be:

Playing a key role in the process excellence squad:

• Supporting Process Improvement:
• Assisting in designing and implementing process improvement methodology and tools (including AI automation / data analysis / process mining techniques)
• Monitoring and analyzing key KPIs of GO processes with guidance
• Contributing to process improvement workshops and proposing solutions
• Participating in the community of process owners and experts across AXA
• Contributing to Process alignment and standardization:
• Providing ad hoc support to process owners and workshops on alignment and standardization
• Assisting in ensuring adherence to the standardization framework across AXA GO

Contributing to the reorganization process:

• Helping run the “Business As Usual” (BAU) reorganization process, controlling managers’ requests are in line with AXA GO Target Operating model, challenging their demands when necessary and supporting the implementation of BAU changes in AXA GO IT systems
• Securing the bi-annual “Window” reorganization:
• Supporting managers from all AXA GO divisions in the preparation of their reorganization requests
• Preparing key reorganization documents on a specific scope (social pack, implementation file)
• Helping structuring and delivering the communication to all GO Divisions (before, during and after the reorganization) and ExCom members
• Contributing to the Reorganization process reengineering:
• Performing ad hoc data analysis and deep dive to push for reorganizations within specific scopes
• Contributing to the continuous improvement of the reorganization process, organizing feedback sessions at the end of each window
• Participating to the ongoing tooling of the reorganization process, making propositions in its design and how it could operate

Engaging in diverse and dynamic team activities:

• Ad hoc support to joint initiatives with GO Strategy or and GO Data
• Ad hoc support, depending on interest and workload, on the team internal life
• Participate to AXA GO internal talks to learn about IT and insurance building blocks and trending innovations

You will develop:

• Problem solving skills
• Project management skills
• Analytics and modelling skills
• Story telling / communication skills, including making “C-level” presentations
• Understanding of “behind the scene” stakes related to the Target Operating Model of an international IT Company
• Organization and process expertise
• Ability to work in a multi-disciplinary and international context

YOUR BACKGROUND

You like:

• Project management
• Team work
• Problem solving
• Organizations and process related challenges in an international context
• Making pragmatic and solution-oriented proposals
• Critical thinking in a constructive way

Training: engineering school, business school, BAC+4 or BAC+5

Target schools: Tier 1 engineering or business school. International experience (e.g. international exchange) is a plus

Specialization: Previous experience in consulting or working on HR, Organization, digital and/or IT related topics is a plus

Soft skills:

• Rigor and precision
• Team spirit
• Solution-oriented behaviour
• Strong competences in collaborating with other teams and departments
• Proactivity, autonomy and committed mindset
• Good oral and written communication (in English and French)
• Solution-driven / can-do attitude

Hard skills:

• Project management experience
• Analytical skills
• Ability to lead and animate meetings
• Lean or Agile certification would be a plus

Language skills: English (bilingual), French (operational)

IT skills: Office 365, Good mastery of Excel and PowerPoint

AXA’s recruitment policy has always included strong commitments to young people. With apprenticeships, we are offering students an outstanding opportunity for professional integration.

Our apprentices share a team’s life and gain professional experience, positioning them within a skills acquisition program.

We see our differences as assets. In France, AXA has more than 76 different nationalities working together in diverse roles. And this is what makes us so strong!

AVANTAGES (en fonction de l’entité d’accueil)

• Participation / Intéressement / Actionnariat
• Plan d'Epargne Enterprise et PERCO
• Couverture santé et prévoyance complète
• Télétravail (selon profil du poste)
• Remboursement du titre de transport à hauteur de 60% en IDF et 50% en région
• Subvention restaurant d'entreprise
• Comité d'entreprise

Date limite de candidature: 6 janvier 2025

Recruteur: Mathieu.B

Rémunération: de 842 € à 2 158 € mensuels (selon profil, niveau d'études et entité d’accueil)