Operations Manager

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Owner & Managing Director | ESR Talent | iGaming & Fintech | Executive Search & Recruitment | People Strategy & Process

Are you ready to elevate your career in the dynamic world of iGaming?

An exceptional role awaits as an Operations Manager for a fast-growing B2B iGaming provider. This company specialises in delivering managed services for customer support, payments, fraud, and risk to B2C iGaming operators on a global scale.

Imagine being at the forefront of operational excellence, where your expertise will shape processes and drive efficiencies across multiple teams. This position offers the unique advantage of working remotely from anywhere in Europe, providing the flexibility to balance professional ambitions with personal commitments.

In this pivotal role, you will report directly to the CEO, ensuring that your contributions are recognised at the highest level. With a clear pathway for growth, there is potential to advance to the Head of Operations, contingent on strong performance. This is not just a job; it is a chance to make a significant impact and grow alongside an innovative company.

Ideal candidates will bring a wealth of experience in operations management, particularly within the iGaming sector. A proven track record in managing customer support, payments, fraud, and risk processes is essential. Strong analytical skills, coupled with the ability to implement strategic initiatives, will be key to driving operational success.

Key skills and experience required:

1. Extensive experience in operations management within the iGaming industry.
2. Proficiency in managing customer support, payments, fraud, and risk processes.
3. Strong analytical and problem-solving abilities.
4. Excellent communication and leadership skills.
5. Ability to work independently and remotely, demonstrating self-motivation and discipline.

Responsibilities:

1. Shape processes and drive efficiencies across multiple teams.
2. Ensure contributions are recognised at the highest level.
3. Drive operational success with strong analytical skills.
4. Implement strategic initiatives.
5. Manage customer support, payments, fraud, and risk processes.

This role is perfect for a driven individual looking to make a mark in the iGaming industry. If you are passionate about operational excellence and ready to take on a challenging yet rewarding position, this could be the next step in your career journey.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

General Business, Quality Assurance, and Other

Industries

Gambling Facilities and Casinos