Operational Resilience Coordinator

Types of Jobs - Corporate & Investment Banking

Job title

Operational Resilience Coordinator

Contract type

Permanent Contract

Job summary

Join Credit Agricole UK as an Operational Resilience Coordinator!

About Us:

At CACIB London, we are committed to enhancing our operational resilience capabilities to ensure we can recover quickly from unexpected events while continuing to serve our customers and support our colleagues. We are looking for a dedicated and proactive Operational Resilience Analyst/Coordinator to join our team and play a vital role in embedding and continuously improving our resilience framework.

Key Responsibilities:

• Operational Resilience: Assist in the development, implementation, and management of our operational resilience framework. Create and maintain accurate and insightful documentation and reports. Identify and map important business services and dependencies. Lead scenario testing and monitor the resilience of critical operations.
• Regulatory Compliance and Reporting: Stay informed of emerging regulations and trends. Prepare and deliver periodic resilience and continuity reports to senior management.
• Crisis Management: Support the development and execution of our crisis management framework. Play a key role in incident response.
• Third-Party and Vendor Management: Ensure outsourced partners and suppliers meet resilience and continuity standards.
• General Responsibilities: Maintain the operational resilience organization. Collect and present data, analyze problems, and recommend solutions. Support department management, lead projects, and prepare presentations.

Why Join Us?

This role offers an excellent opportunity to gain expertise in operational resilience and governance practices while building technical and transferable skills. You will work across the organization to ensure our ability to anticipate, withstand, and recover from disruptions, aligning with regulatory requirements and best practices.

Geographical area

Europe, United Kingdom

City

London

Qualifications

Education: Bachelor Degree / BSc Degree or equivalent.

Essential: BSc Degree or equivalent.

Desirable: Relevant certifications such as CBCP, MBCI, or ISO 22301.

Experience

• Proven experience in operational resilience, business continuity, or related fields within a financial institution.
• Strong knowledge of regulatory requirements and frameworks.
• Familiarity with risk management methodologies.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication and stakeholder management capabilities.

Required skills

• Proactive and strategic mindset, with a focus on continuous improvement.
• Ability to work under pressure and handle multiple priorities.
• Collaborative and team-oriented approach to problem-solving.

Technical skills required

Competent user of MS Office suite (Word, Excel & PowerPoint).

General information

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB): Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East, and North Africa, support the Bank's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking, and international trade. The Bank is a pioneer in the area of climate finance and is currently a market leader in this segment with a complete offer for all its clients. For more information, please visit www.ca-cib.com. By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.