Marketplace Ecommerce Apprentice

About the Team

Join us and play a pivotal role in transforming our omni-channel and marketplace strategies across France, Spain, and Portugal by launching new features, enhancing current ones, and optimizing marketplace operations. Partner with teams and external partners to curb unauthorized sellers and ensure top-notch inventory and marketing.

WHAT WILL YOU DO

1. Oversee daily omni services like click and collect and endless aisle in France and Spain.
2. Provide commercial insights and report on KPIs with retail ops.
3. Boost customer adoption of click and collect in France and Spain by collaborating with Retail Ops, Marketing, and Ecommerce teams to drive omni messaging.
4. Participate in A/B tests to enhance the customer journey and experience.
5. Support the rollout of new omnichannel features and stay updated on the latest technologies.
6. Oversee France and Spain marketplace rollout, negotiation, and support to minimize unauthorized sellers and optimize inventory and marketing.
7. Provide regular updates on product performance, forecasts, and commercial insights.
8. Collaborate with marketing, merchandising, and retail teams on marketing and product plans, and promotional calendars.
9. Manage and maintain the branded storefront range.
10. Build and own forecasts and commercial planning with internal stakeholders and partners.
11. Collaborate with legal and wholesale teams to remove unauthorized sellers as well as monitoring and auditing authorized and unauthorized e-tailers.
12. Ensure compliance with service policies and e-tailing guidelines.
13. Serve as support for all French and Spanish marketplace and online wholesale inquiries.

MORE ABOUT YOU

1. Excellent written and verbal communication skills.
2. Fluent in Spanish and French; English is a plus.
3. Proficient with omni platforms and reporting tools like Mirakl & Power Bi.
4. Proficient in Microsoft Office pack.

About Pandora

Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 30,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in 2021.

Created in 2011, the French subsidiary directly operates over 108 stores (CS & SIS) and its jewelry can be found in 235 retailers in France.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.