Learning & Development Designer

Candidate profile details:

• Years of experience: 5+ years
• Interaction with Stakeholders: 25%-30%
• Team Size: 5+ team members
• Project: Multiple project assignment
• Selling Point of the position: Long term opportunity for exposure in the industry

Best vs Average Candidate:

• Mix of education and working experience, former client experience

Summary of day-to-day responsibilities:

• Design/contribute to the design of learning and development programs, including instructional frameworks, content mapping, prototypes or drafts, narrative scripts and storyboards in various delivery methods.
• Demonstrate an understanding of business, HR and talent management objectives to enable a blended development approach via design/ development / delivery / maintenance of a wide variety of learning and development solutions, programs and tools.
• Recommend the most effective blend of instructor led, hands on, and web based learning to be used in a given solution.
• Implement and successfully deliver multiple concurrent projects of varying complexity, ensuring regular updates to L&D databases/tracking tools.
• Ensure learner accessibility and principles of diversity and inclusion in designing a variety of learning solutions, leveraging established standards and templates where possible.

Shareholder Accountabilities:

• Prioritize and manage own workload to meet SLA requirements for service and productivity.
• Act as a Subject Matter Expert with both practical and technical expertise in all areas of instructional design and development for all learning approaches.
• Deliver effective, planned and consistent SME and stakeholder engagement and deliverables, including regular and effective SME communications and updates, whether virtual or in person.
• Ensure projects and learning solutions meet quality standards and achieve success criteria while managing scope, risks and stakeholder engagement, and problem resolution.
• Ensure all learning solutions include both an appropriate evaluation & measurement plan and an agreed maintenance plan to enable both program impact and currency.
• Provide subject matter expertise in design, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in areas of design; stays current in learning consulting and program evaluation and measurement.
• Take an enterprise approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need.
• Protect the interests of the organization identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Must have:

• L&D experience
• Designing E-learning solutions
• Articulate 360
• Adobe creative suite
• Project management – learning projects
• Creating curriculums

Nice To Have:

• Banking experience
• Client experience
• Bilingual – French & English

Job Details:

Job ID: 13102
Contract: 12 Months
Location: Toronto