Lead Product - UX Designer

Point Inside is looking for a talented and collaborative UX designer to lead design and experience for our new Bootworks indoor delivery product.

Who You Are:

• You see opportunities to improve user experiences everywhere you look

• You have a gift for designing intuitive user interfaces

• You are adept at researching and working with users to find and fix their pain points

• You are excited to work at the intersection of the digital and physical worlds

• You are a US resident who can legally work in the US and is available to work during west coast business hours

What You’ll Do:

• Lead the UX design of the Bootworks delivery app and related technologies

• Work with the product and the delivery operations teams to increase delivery productivity and accuracy via process improvements and enhancements to the delivery app

• Work with delivery customers to design and improve the customer app experience

• Work with the product team to establish platform UX/UI standards

• Break down, document, and analyze delivery workflows

What Experience You’ll Bring:

• 4+ years of experience with graphic design

• 2+ years of experience with UX design

• 2+ years of experience designing for native mobile apps

• Experience with UX research

• Experience working through the UX design process from discovery to release

• Ability to accept and give feedback

• Experience with design and prototyping tools such as Figma, Sketch, InVision or Adobe Creative Suite

Who We Are:

Point Inside was founded in 2009 with a goal of becoming the world leading indoor mapping and indoor location based services platform. In 2020, looking to move beyond our core business of retail and travel, we identified an opportunity with last-mile package delivery inside of buildings. We are building up our team and technologies in preparation to launch Bootworks by Point Inside as a start-up venture to capitalize on this opportunity.

It turns out that indoor package delivery is VERY problematic. It consumes valuable resources, trucks and drivers, for long periods of time. A large mall can consume two trucks and two drivers for a whole day. Last mile delivery, which is serviced by these same trucks and drivers, is the biggest choke point for logistics carriers like UPS and FedEx. COVID-19 has created chaos for them as well. Delivery demand shifted from a balanced 50/50 commercial and residential to 30/70. They don’t have enough drivers and trucks…or do they? That’s where we come in.

Bootworks by Point Inside reduces the number of people and trips required for deliveries. It costs delivery companies over $1 Billion per year to deliver packages inside large buildings. A small percentage in savings alone would justify the change, but the true benefit goes well beyond the reduction in expense. Bootworks allows delivery companies to re-allocate thousands of vehicle hours per month representing a sizable increase to their overall shipping capacity without any capital investment.

Some of the Many Ways We Say "Thank You:"

• Comprehensive health and life benefits package

• Ten company-paid holidays and generous paid time off

• 401(k) with company match

• Healthy-living subsidy

This Job Is:

• Part of a team that is 100% remote. You are expected to be available for meetings and responsive on Slack between 9am and 5pm Pacific Time on workdays.

• Salaried position with generous stock options

Additional Information:

• We do not offer relocation assistance

• Point Inside provides employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or other protected status

• Point Inside participates in the E-verify program

If you are interested in this position, please send your resume to careers@pointinside.com.