IT Technician

The role

The IT Team at GoCardless cares deeply about the experience we provide. From day one, we act with people’s best interest at heart: we enable GoCardless’ employees to focus on what matters most to them by providing them with the best tools to do their best work in autonomy.

As an IT Technician you'll be the front face of IT to the rest of the business working as part of the global service desk team on our Tech Bar, this is the first port of call for colleagues to come to when they need IT help.

Location: Riga Office

What excites you

• Experience of supporting macOS, Google Workspace, including user management, devices and applications
• You care deeply about outstanding user experience
• You enjoy troubleshooting & solving problems
• You can work independently or as part of a team working towards a common mission
• You have excellent verbal and written communication skills & produce detailed documentation

What excites us

• Focus on your growth and development: regular discussions with your manager about your personal goals, feedback, coaching, learning and conference budget
• A clear career progression: opportunities for growth and competencies aligned to our competencies framework
• Ownership and freedom: we give people problems to solve rather than specifications to implement, end to end ownership (deciding on the solution, implementing it, releasing it, maintaining it)
• Good work-life balance

Salary range - the expected base salary range for this position is between €1800 - €2250 (gross).

Base salary ranges may vary and are determined by things like geography, level of experience, interview assessment and parity between you and fellow employees at GoCardless doing similar work. Please note that whilst we strive to offer competitive compensation, there is no guarantee that an offer will reach the upper limit of the stated range.