In-Store Made to Measure Specialist - CDI - H/F

In-Store Made to Measure Specialist - CDI - H/F

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE

The in store Made to Measure Specialist is dedicated to the Made to Measure Service in store, increasing the business and improving sales performance, in compliance with corporate provisions and standards.

He is dedicated to the development of the MTM service by presenting and proposing the Service to customers and by providing the information and the basic training required to the store staff so that they can effectively propose the service too.

RESPONSIBILITIES

1. Providing the service to the MTM client, from measurement taking to finished product delivery;
2. Acting as a point of reference for both local and HQ functions, sharing feedback about the products and customer needs, analyzing market trends, competitor positioning, and clientele characteristics, and continuously transferring significant information to the office;
3. Handling the administration work related to the MTM service;
4. Ensuring the follow-up of any order progress and updating the customer;
5. Participating proactively in the organization and execution of MTM events, in collaboration with the relevant Store and Corporate functions;
6. Conducting in-store training for this specific product category;
7. Collaborating with the Visual Merchandiser to share the main needs to ensure the correct rotation of seasonal products, product displays inside the shop and in the shop windows based on sales results.

KNOWLEDGE AND SKILLS

The in-store MTM Specialist is a Client Advisor with solid experience in MTM and tailoring.

Strong knowledge of men’s products from both a technical standpoint and for selling purposes.

Ability to convey information and knowledge to co-workers and customers.

Specific training on MTM must be scheduled with the local and central MTM team.

In-store service oriented with a customer-centric approach.

Engaging with strong interpersonal and communication skills.

These activities are intended to be illustrative and not exhaustive.