HRGA - Assistant to Owners

We are looking for a Personal Assistant & HRGA Coordinator to support the Owner/Management in both executive and human resources functions for all the Owner’s companies.
This role requires a strong background in HR, administration, and performance management, ensuring smooth business operations while handling recruitment, employee relations, SOP management, and BPJS administration.

Key Responsibilities:

1. Act as the primary liaison between the Owner/Management and employees, clients, and business partners (when requested).
2. Manage the Owner’s schedule, appointments, travel arrangements, and meeting coordination.
3. Prepare reports, business correspondence, and presentations as required.
4. Organize and maintain confidential documents, contracts, and business records.
5. Assist in planning and executing company events, training sessions, and meetings.
6. Provide day-to-day administrative support to ensure seamless business operations.
7. Prepare the book/organization of the trade show we assist, as well as schedule appointments.

Human Resources Management

1. Oversee the end-to-end recruitment process, including job postings, screening, interviews, and onboarding.
2. Maintain and update employee records, contracts, appraisals, and promotions.
3. Administer payroll, leave requests, BPJS (health & social security), and benefits.
4. Ensure timely registration, updates, and compliance of BPJS for employees.
5. Develop and update HR policies, Standard Operating Procedures (SOPs), and job descriptions.
6. Review, revise, and ensure the proper implementation of company SOPs.
7. Assist in planning and conducting training programs and employee development initiatives.
8. Manage employee exit processes, including resignation interviews and offboarding procedures.
9. Act as the point of contact for HR-related inquiries and employee relations matters.

Performance Management, KPI & HR Reporting

1. Develop and track Key Performance Indicators (KPIs) for employees and departments.
2. Organize and conduct performance appraisal meetings.
3. Prepare HR reports on employee performance, productivity, and retention rates.
4. Work with department heads to analyze team efficiency and suggest improvements.
5. Ensure that performance review processes align with company goals and employee development.
6. Support the Owner/Management in strategic decision-making based on HR analytics and reports.

HR Operations & Employee Engagement

1. Support management in team leadership and workforce planning.
2. Manage employee grievances, disciplinary actions, and conflict resolution.
3. Develop initiatives to enhance employee engagement, satisfaction, and retention.
4. Organize HR events, team-building activities, and wellness programs.
5. Serve as a bridge between employees and management, fostering a positive workplace culture.

Key Qualifications & Experience:

1. Bachelor’s degree in Business Administration, Human Resources, or a related field.
2. Minimum 2 years of experience in HR roles, preferably in the hospitality or corporate sector.
3. Strong knowledge of payroll systems, recruitment, BPJS administration, SOPs, and employee relations.
4. Experience in developing HR policies, performance evaluations, and talent management.
5. Excellent organizational, administrative, and time-management skills.
6. High level of confidentiality and professionalism in handling sensitive matters.
7. Proficiency in Microsoft Office, HR software, and reporting tools.
8. Strong communication skills in Bahasa Indonesia and English (both written and spoken).

Preferred Skills & Attributes:

1. Experience in HR compliance, learning & development, and workforce planning.
2. Ability to multitask, prioritize work, and perform under tight deadlines.
3. Strong negotiation, problem-solving, and interpersonal skills.
4. A proactive, adaptable, and solution-oriented mindset in HR and executive support.

Qualifications:

1. Minimum Bachelor's degree in Business Administration, HR Management, or a related field.
2. 2-3 years of experience in HR, General Affairs, or as an Executive Assistant.
3. Strong knowledge of Indonesian labor regulations and HR best practices.
4. Excellent organizational, problem-solving, and multitasking skills.
5. Proficiency in Microsoft Office and HR/business management tools.
6. Fluent in English and Indonesian (Spanish is a plus).

Benefits:

1. BPJS Health & Employment Insurance.
2. Annual leave & public holidays.
3. Career growth opportunities in a dynamic environment.