Hermes Proxy PO

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

Job position pitch

Passionate about client satisfaction and financial innovation? As our Product Owner, you'll be at the forefront, converting client insights into highly effective S/4HANA Cloud Public solutions. Launch your career to new heights with a role that puts our clients' needs at the heart of product development!

Where will you be in the organization?

The division

Group Technology Operations (GTO) aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.

The department / team

You will join the Corporate Functions Global Products department. In its “IT for Business” duty, our department designs, delivers and operates end user global applications in the domain of Corporate & Support Functions organized in 24 products within 6 lines of products (Finance, Investment, Procurement, Risk Management, HR/Communication, Compliance), most of them sponsored by Group Corporate departments.

Our department relies on a high performing team of 200 experts (mainly located in France and Portugal also with offshored managed services), committed and motivated, creating and protecting value at Group & Entity level.

Our main mission is to be the preferred partner of AXA Business families in Corporate Functions while ensuring excellence and consistency across our products in:

• Implementing, operating and managing Group and/or Global Solutions
• Delivering advisory services in answer to Business requirements and stakes
• Leveraging a market leader right-shored delivery model
• Continuously integrating customer centricity, efficiency, innovation & technology in our operating model

About the job

Job purpose

The Group has launched the creation of a new finance Global Product “HERMES” that will address the requirements of Service entities and small and medium size Insurance entities on SAP S/4HANA Cloud Public. The expected benefits are to reduce recurring costs through standardization, convergence, and automation of Finance Processes.

As part of the overall roadmap implementation below entities have joined the platform:

• AXA Philippines Go-Live date is 1st of January 2024. Post Go-Live support (PGLS) go for 4 months until end of April 2024.
• AXA Group Operations (AXA GO) Go-Live date is 1st of April 2024 for all 14 entities. Post Go-Live support go for 4 months until end of July 2024.
• AXA Asian Market Services (AMS) Go-Live date is 1st of April 2024 for all 3 entities. Post Go-Live support go for 1 month and a half until May 15th, 2024.
• AXA Global Business Services Go-Live date is 1st of April 2025. Post Go-Live support (PGLS) go for 1 month and a half until May 15th, 2025.
• AXA Service Maroc Go-Live date is 1st of January 2025. Post Go-Live support (PGLS) go for 1 month and a half until February 15th, 2025.

As an HERMES Proxy Product Owner, under the management of the Product Owner you will be the key point of contact for your scope of entities and guarantee that the business operates a usable, market-competitive, evolutive and stable product.

Main missions

The main missions of an HERMES Proxy Product Owner are:

• Product Roadmap: support Product Owner by providing valuable inputs to:
• Evolve and communicate vision of the product and high-level roadmap linked with the S/4HANA Cloud Public product vision and customer requirements
• Build and maintain a prioritized product backlog that considers the delivery of incidents, small changes and enhancement projects
• Identifies (recruits if needed) resources and assigns individual and operational responsibilities.
• Cost monitoring
• Evaluate workload and anticipate project and BAU costs of the product
• Manages budget with PMO for his scope of responsibility
• Governance
• Facilitate and manage governance instances
• Provide inputs to Product Owner to arbitrate priorities with the customer context and aligned with the S/4HANA Cloud Public product roadmap
• Realize a performance reporting to the Product Manager and Product Owner
• Receive enhancement request for scoping and costing
• Provide project opportunity (pre-study) high level cost and plan
• Monitor Project managers of any projects around his scope
• Main point of contact for any audit, security and compliance topics
• Client relationship
• Guarantee the quality of the service and the continuous improvement of the product to the customer
• Respect SLA
• Be the first level of escalation for Business Process Owner on your scope of entities

About you

We are looking for someone with the following experience and skills:

Experience

We're seeking for an experienced professional with 5-10 years of experience in the IT field, particularly in managing ERP systems and maintaining SAP applications. Demonstrated expertise in SAP, including S/4HANA Cloud, is a must, and possession of relevant SAP certifications would be a distinct advantage. The ideal candidate should have a track record of successful IT implementation projects and a deep understanding of our industry.

Technical skills

Soft skills / transversal skills

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.