Head of QA (F / M / X)

At Skeepers, our vision is to connect the world’s brands and consumers through authentic consumer voices. These voices, when amplified strategically, help brands build trust, drive engagement, and deliver measurable impact.

Our AI-powered UGC suite seamlessly collects, manages, and activates UGC ensuring that every review, post, and interaction delivers value. And we do this while adhering to the highest standards of compliance and authenticity.

With over 8,000 customers globally, we manage more than 40 million pieces of UGC annually, making us a trusted partner for scaling authentic consumer voices at every touchpoint.

Join a team of over 400 employees, where international ambition enriches our company culture. You will be part of a rapidly growing scale-up, offering the opportunity to take on diverse responsibilities and build your career growth prospects. Each team member contributes to Skeepers' growth so that we can all grow together. We trust our employees—get involved in our projects and help drive Skeepers' innovation.

We are looking for an experienced and visionary Head of QA to lead our QA teams, who serve as the core of our Agile squads and act as the functional referents for our products.

Job Summary:

As the Head of QA at Skeepers, you will play a pivotal role in maintaining and elevating the quality of our SaaS MarTech products. You will lead a team of highly skilled QA professionals, oversee the adoption of Agile methodologies, and utilize tools such as Squash TM, Jira, GitLab, Cypress, Postman, SQL, Gatling, and ISTQB principles to ensure our products meet and exceed customer expectations.

Key Responsibilities:

• Lead, mentor, and empower QA professionals embedded within Agile squads, championing their role as functional referents.
• Drive a culture of collaboration, agility, and quality within the QA teams.
• Develop and execute a forward-looking QA strategy that aligns with Agile principles and company objectives.
• Continuously improve QA processes and methodologies, promoting Agile testing approaches.
• Leverage a comprehensive suite of tools, including Squash TM, Jira, GitLab, Cypress, Postman, SQL, Gatling, and ISTQB principles, to optimize QA processes and reporting.
• Collaborate closely with Agile squads to formulate QA plans and test strategies for SaaS MarTech projects, ensuring comprehensive test coverage.
• Define and prioritize user stories and test cases for QA sprints.
• Promote and enhance test automation practices using Cypress, Postman, Gatling, and other relevant tools, enhancing efficiency and reliability.
• Utilize SQL expertise to perform thorough database testing, ensuring data integrity and accuracy within our SaaS MarTech solutions.
• Lead performance testing efforts using Gatling, ensuring our products can handle the demands of our users.
• Foster strong collaboration between QA, development, product management, and other teams, ensuring alignment on quality objectives.
• Utilize Jira for effective issue tracking, reporting, and Agile project management.
• Define, track, and report quality metrics and KPIs, providing regular insights to stakeholders, including executives.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred).
• 3+ years of experience in QA leadership roles, with a proven track record of delivering high-quality SaaS MarTech products in Agile environments.
• Strong understanding of Agile methodologies, tools, and best practices.
• Expertise in test automation frameworks, including Cypress, Postman, and Gatling.
• Proficiency in SQL for database testing.
• ISTQB certification or equivalent is highly desirable.
• Excellent leadership, communication, and interpersonal skills.

The possibility of hybrid working from home or the office depending on your work/life balance.

• Restaurant tickets with the Swile card.
• A perspective of internal development thanks to the structuring of the group on a national and international scale.
• The opportunity to be part of a group that develops the entrepreneurial spirit: let your creativity and your desires do the talking!