Head of HR Operations

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?

Are you looking for a work environment that values trust, proactivity, and autonomy?

Are our Engineering principles aligned with your vision?

Then Pennylane is the right place for you!

Our vision

We aim to become the most beloved financial Operating System of French SMEs (and soon, European ones).

We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.

About us

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)

In 4 years of existence, we’ve managed to:

1. Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants.
2. Raise a total of €150 millions, including from Sequoia, the famous fund from Silicon Valley.
3. Grow from 7 cofounders to 550+ happy Pennylaners.
4. Build an international environment with more than 25 nationalities.
5. Earn the trust of thousands of customers and accounting firms.

As Head of HR Operations, you report into the VP People.

Your team is the core of the people team as it encapsulates the fundamentals (payroll, admin & compliance) that enable a compliant and smooth scale, as well as key projects that contribute directly to ensure a great experience at Pennylane (France and Europe).

People Management:

• As a People manager, you are responsible for supporting your team (3 people operations specialists and 1 Workplace manager) throughout their employee journey (onboarding, day-to-day management, career development).
• You are also responsible for the growth, orchestration and development of your team.
• You communicate the company vision and drive engagement for your team.
• You embody and deliver the People Ops team vision & mission.
• You frame the team’s job, set and share the rules, prioritize, handle the workload and delegate appropriately.
• You create career development opportunities for your team and coach individuals towards success.

Project and Program Management:

• Audit existing processes and propose an HR operations roadmap.
• Embody the HR Operations department internally and help managers develop their skills.
• Pull out and analyse People-related data for legal reporting purposes.
• Deploy our first compensation & benefits program.
• Be responsible for internationalization ops strategy.
• Create the Corporate Social Responsibility (CSR) project.
• Be responsible for the administrative management of the training program.

Responsibilities People Operations Execution:

• Deliver high-end HR systems management, supporting our employees.
• Secure the best employee experience for day-to-day HR queries.
• Build and nurture strong collaboration with the People Partners.
• Be responsible for the entire HR tools stack.

Employee Relations, Compliance and legal advisory:

• Organize, facilitate and lead employee relation activities.
• Run regular legal watch to maintain compliance.
• Make sure documentation is in order and available to stakeholders.
• Support L1 legal advisory and contribute to further advising.

People experience (office / event / remote):

• Be in charge of our EVP strategy.
• Be responsible for maintaining our Head Quarter (We Work).
• Be a driving force behind the improvement of office-related projects.
• Design the internal events strategy.
• Propose a full remote experience.

To sum up, in this role you will:

• Manage and grow a team of 4 people.
• Oversee onboarding and offboarding administrative support.
• Ensure first level of support to Pennylane employees.
• Closely work with other People teams.
• Automate and streamline processes leveraging our current tools.
• Ensure we are compliant in all the international regions.
• Prepare ad-hoc reports as needed.

Requirements for this role are:

• Fluent in both English and French.
• At least 10 years of professional experience.
• Minimum 4 years of experience in a management position.
• Experience in Compensation and benefits.
• At ease with dealing with an international scope.
• Legal knowledge (CSE, "accords", compliance…).
• Experience in project management.
• Data Driven.
• Autonomy, rigor.
• Great sense of confidentiality.
• Customer centric.

The interviewing process will go as follows:

• First screen call with a member from the TA team (30min, in visio).
• An interview with our VP People (1h, in visio).
• A Business Case to prepare at home and to present (1h, in visio).
• A final interview with our COO (30min, in visio).

We encourage you to meet with your future team during a 30min meeting.

What do we do to make your work life easier

• Work remotely from your country of residence within a 2-hour time difference from CET.
• 25 vacation days paid by Pennylane.
• Competitive compensation package.
• Company shares.
• Budget to enhance your workspace.
• Access to fitness spaces through our partner Gymlib.
• Access to language learning resources.
• Latest Apple equipment.

If you are based in France, you will have a French contract following French regulation.

Who are we looking for?

• To thrive at Pennylane, you need to speak English.
• Be energized by an ever-shifting work environment.
• Be highly collaborative.
• Experience to prioritize business-led actions.

We fully embrace diversity, equity, and inclusion.