GO Product Security Office Manager

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

1. State-of-the-art Data Technology to drive customer experience.
2. State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks.
3. High-Performing Global Team for stronger partnerships with AXA entities.

Job position pitch

The Product Security Office Manager ensures the AXA GO Products overall security by supervising and monitoring their security throughout their lifecycle. He acts as a role model for AXA GO employees in spreading at a product level the AXA GO security commitments and make them adopted. He oversees the security of GO products and ensures that regular status reporting on progress on their security is formalized and provided to the relevant stakeholders including OpCos and markets (customers).

Where will you be in the organization?

The division

You will join the Group Security division, defining the security standards to be applied by AXA entities, overseeing the overall security posture across the Group and providing centralized services to support entities (Crisis Management, Security Operations Centre, etc.).

Throughout AXA Group, the security community represents composed of 1000 security professionals, working daily to protect our customers, operations, brand and people. To achieve this, we have gathered our three security disciplines: Information Security, Physical Security and Operational Resilience.

Our main missions:

1. Monitor the Security Threat Landscape.
2. Define and oversee Security Standards and Strategy implementation across the Group.
3. Drive local security objectives with C-Level executive (COO, CIO, CTO, CFO…) of AXA entities.
4. Ensure the security of Group Operations as an entity.
5. Provide centralized security services and products to AXA entities.

AXA Group Security is divided in 4 main blocks:

1. Corporate functions (Group Mandate): Security Advisory and Standards, Security Governance, Security Risk & Assurance, Security Strategy and Awareness.
2. CyberDefense (Group security services and products provider).
3. Group Operations Security (Security of the hosting entity).
4. Corporate Chief Security Officers (Oversight of entities’ security): Corporate Centre, European Markets, International Markets.

The department / team

Group Operation Security (GO Security) mandate, as part of AXA Group Security division, is to Secure AXA GO as an entity and secure GO Products delivered by AXA GO as a Service Provider to other entities of AXA.

About the job

Job purpose

As the GO Product Security Office Manager, you will hold a highly strategic role within the AXA GO Security Leadership team. In this senior position, you will be responsible for leading the team dedicated to ensuring the security of AXA GO products throughout their entire lifecycle.

Your role will involve direct engagement with top management, including CIO, CTO, Head of Products, CSOs/CISOs, CRO, and other senior executives, to embed robust security practices within Product lifecycle and governance and ensure alignment across diverse product families and business units.

You will ensure that GO Security capabilities are delivered to Products and Projects in line with overall Product Strategy and will support the coordination and prioritization of the different capabilities existing in GO Security.

In addition, you will lead the team of Security Officers dedicated to markets Security, ensuring that GO Security provides the necessary support and reports to local security teams while adhering to the existing governance standards. You will act as the principal escalation point for critical security issues related to products provided to customers, working closely with local CSOs, CISOs, and other market senior stakeholders.

As a key member of the AXA GO Security Leadership team, you will contribute significantly to the definition of the overall security strategy, budget planning, resource allocation and GO Security governance. Your insights and leadership will be critical in shaping the direction and priorities of GO Security at the highest levels of the organization.

Main missions

Your responsibilities include:

1. GO Security Leadership Team
1. Contribute to AXA GO Security Strategy definition in line with AXA GO Vision and Mission.
2. Ensure effective allocation of resources, budget management, and prioritization of projects within the GO Security to maximize overall organizational impact and value.
3. Support the implementation of coordinated responses to security audit and compliance issues.
4. Serve as an expert advisor to the management of GO in the implementation and maintenance of the security measures in an evolving environment.
5. Leading and facilitating cross-functional collaboration and communication across different departments and teams.
6. Fostering innovation and best practices by promoting knowledge sharing and continuous improvement across the organization.
2. Product Security
1. Lead the team Overseeing security posture of GO Products throughout their lifecycle.
2. Ensure globalization and standardization of Security Governance across GO catalogue of products.
3. Ensure proper escalation of identified Security risks above appetite and proper GO Security representation in risks related committees.
4. Develop and maintain the necessary reporting frameworks to properly communicate and escalate Security posture of GO Products.
5. Support the implementation of Security Assurance Framework in GO Products.
6. Ensure proper coordination and orchestration of Security Activities being performed by GO Security Teams (Security Officers, Risk Assessors, Security Analyst and Assurance team) to make sure they are properly aligned with overall GO Products strategy and specific necessities.
3. Market/Customer Security Relay
1. Lead the team of Security Officers dedicated to Market Security who act as the primary point of contact for local CSO/CISOs regarding complaints, inquiries, or concerns about the security of the GO Products and Services.
2. Facilitating open communication and collaboration between OpCOs and the GO Security team to address any security-related issues or questions.
3. Collaborating with the internal security team to gather necessary information and provide detailed explanations or resolutions to customers' security concerns.
4. Serving as a trusted advisor to customers, offering guidance on best security practices and helping to build and maintain strong, trusted relationships with key customer stakeholders.
5. Making sure that Security is a relevant part of GO Market governance bodies.
6. Ensure globalization and standardization of GO Security contribution to Local Security governance bodies.
4. Merge and Acquisitions
1. Providing strategic guidance and aligning security objectives with business goals.
2. Developing and implementing a comprehensive security strategy to safeguard the combined organization's assets, data, and operations.
3. Overseeing the smooth integration of the acquired company's systems and processes into the existing GO infrastructure following Security Instruction and minimizing Security risks for GO and its customers.
4. Coordinating security activities during transition and orchestrating the different GO Security capabilities to make sure that Security requirements are delivered timely minimizing the impact in the M&A process.

PROFILE

We are looking for someone with the following experience and skills:

Experience

• A university degree in security and related fields (risks management, audit, international relations, information security, IT…).
• A post-graduate degree in security or general management (such as an MBA) is an advantage.
• Previous experience as CISO/CSO, Information Security Officer, Physical Security Officer, Operational Resilience Officer, Business Continuity Officer or extensive experience reporting to a CSO, CISO, CORO, PSO or other 2nd line executive in an international organization.
• Experience > 10 years.
• Relevant management experience > 5 years.
• Previous experience managing a remote/international team preferred.
• Strong experience in multi-team coordination.
• Experience with product-oriented organizations.

Technical skills

• Expertise in Information Security Governance and Strategy concepts.
• In-depth knowledge of products Primary Assurance and implementation level controls.
• Certification in security risk management (e.g., CISSP, CISM, CRISC, PMI-RMP) would be an asset.
• Knowledge in Security Program and Project Management, including audit preparation and remediation.
• Familiarity with information security technologies.
• Familiarity with Agile Methodologies.

Soft skills / transversal skills

• Strategic Mindset to see ahead of future needs while dealing with fast evolving environment.
• Leadership skills to manage and guide teams to align the security initiatives with corporate objectives in an uncertain environment.
• Excellent communication skills allowing to manage a team of 10 to 20 people organized in several teams (assertiveness, empathy, listening oriented, etc.) while creating a positive and engaging climate.
• Resourceful skills to address complex situations and interactions.
• Excellent written and verbal communication skills to exchange with AXA GO Management, products stakeholders and OpCos representatives.
• Ability to work independently and manage multiple tasks simultaneously.
• Ability to build strong interpersonal relationships with a variety of internal and external stakeholders.
• Team spirit and ability to collaborate effectively with internal and external teams.
• Ability to assist individuals to set goals and supports the execution of the goals through establishing strategy and providing feedback, insight and guidance to enable the individual to reach their fullest potential.
• Ability to animate steering committees and defend Group Operations Security objectives.
• Leadership skills to guide teams and align security initiatives with corporate objectives.
• Ability to work collaboratively with multi-disciplinary teams.
• Ability to plan up to 2-5 years ahead to ensure the successful delivery of outputs, particularly when preparing budget or resources requirements.
• Ability to prioritize activities and to manage action plans, review progress and adjust where required.
• Ability to weigh things up quickly and take the initiative within limits of authority.
• Ability to recommend solutions relevant to the complexity, scope, risk, and magnitude of problems impacting the service level.
• Fluency in English is a necessity (including Information Security English).