Global IT Communications and Change Management Professional

Location: Puteaux 92, FR

Global IT Communications and Change Management Professional

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

The IT Change and Communications professional will play a pivotal role in helping the Change and Communication Manager to execute communication and change management strategies for the IT department and its interactions with CEVA Operations and functions and its ecosystems of partners.

The role can be based in France, Spain or Italy.

Key Accountabilities:

1. To contribute and create communication plans: Contribute and support the communication manager on comprehensive communication plans for IT initiatives, ensuring alignment with overall company objectives.
2. Crisis Communication: Support crisis communication to manage and mitigate any IT-related issues.
3. Content Creation: Produce high-quality content, including IT newsletters, blog posts, and social media updates, to highlight IT projects and achievements, promote employer branding and showcase CEVA digital transformation.
4. Internal Communication: Support and drive internal communication within the IT department and across the organization to ensure transparency and alignment.
5. Event Management: Plan and execute IT-related events and workshops to promote knowledge sharing and engagement.
6. Metrics and Reporting: Monitor and report on the effectiveness of communication strategies and campaigns, using data to drive continuous improvement.
7. Change Management: Support, develop and implement change management strategies to support IT initiatives, ensuring smooth transitions and minimizing disruptions. This includes preparing and supporting individuals and teams through change, managing resistance, and ensuring that changes are effectively communicated and adopted.
8. Organizational Change Management (OCM): Support organizational change management efforts, ensuring that changes are effectively communicated, adopted, and sustained across the organization. This includes helping to develop OCM strategies, conducting impact assessments, and providing support and training to employees during transitions.
9. Support the Entire IT Organization: Support the entire IT organization, through a web of influence and change ambassadors, ensuring that communication and change management are aligned and effectively implemented across all IT functions, products, and geographies.

Education & Qualifications

Bachelor's degree in Communications, Marketing, Public Relations, or a related field.

Experience

Minimum of 2 years in a communications role, strong business communication background, proficiency in content creation and digital marketing tools, problem-solving skills, and the ability to think strategically and analytically. Preferred background in logistics/supply chain or IT industry.

Specialist Knowledge & Skills

Experience with change management, familiarity with project management tools and software, knowledge of social media, collaboration tools, and web analytics.

Interpersonal & Communication Skills

Excellent verbal & writing skills in English. Clear communicator with excellent interpersonal skills, able to build effective relationships with internal partners. Strong analytical skills. Good stakeholder management skills. Proactive and a keenness to learn on the job.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors, and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.