Global GEM Communication and Engagement Leader

Référence de l’offre: 24000A7B

Type de contrat: CDI

Niveau d'expérience: Expérimentés

Société du groupe: AXA XL

Famille métier: Marketing et communication

Localisation: PARIS, Paris

Votre rôle et vos missions

Global GEM Communication and Engagement Leader

La Défense, France

The Global Enterprise Management (GEM)’s mission is to accelerate the AXA Group’s B2B growth through tailored 360° management of its key global customers and partners. As such, the GEM unit directly reports to the AXA Group CEO’s Office. Based around the world, the team’s ambition is to achieve excellence in the way we manage our Business-to-Business (B2B) global partnerships. This means we focus strongly on innovation ecosystems, work on co-building solutions that may transform the world of insurance in the coming years, as we aim to bring value to the millions of customers and employees that our partners assist every day.

Fully focused on our most valued Global Partners, our mission is to build, expand and deliver revenue growth, high retention and client advocacy in the B2B space. This includes the development of B2B2Business, B2B2Customer, B2B2Employee across all AXA assets and capabilities. Our operating model relies on a single point of contact per account leveraging central, regional and local teams in a unified way and collaborating with all entities to diversify and deepen our GEMs portfolio for One AXA.

Our operating model relies on agility, flexibility and team spirit as our culture implies growth mindset, can-do attitude, and collaboration.

Within GEM, the Communication and Engagement Leader is responsible for the definition and deployment of GEM’s global communication plan and the engagement of all internal & external stakeholders. In a nutshell, the Communication & Engagement Leader is expected to keep GEM's DNA & entrepreneurial mindset, to animate a community across markets and entities - while understanding the Group's requirements, and to find ways to communicate externally on/with our clients.

DISCOVER your opportunity

Key responsibilities of this role are:

1. GEM’s communication plan: build short and long-term strategy and related action plans. This includes:
2. support of all related materials and events of the GEM core team; GEM’s community engagement within the entities (> 400 AXA employees); all other company-wide stakeholders.
3. Animation of all internal stakeholders to GEM: monthly townhalls, onboarding GEM community members, core team meetings, GEM community animation, practice sharing, newsletters and articles.
4. External positioning and visibility planning: partners’ ecosystem, external conferences & forums, and other media.
5. Within the GEM team: act as the one point-of-contact expert in marketing and communication practices, provide feedback and advice on sector newsletters, marketing intelligence, and other related information sharing.
6. Within the GEM’s Business Operations and Strategy team: support business insights and other related competitive intelligence topics.
7. GEM Connected event: lead, alongside the central office, the organization and execution of this yearly event with the wider AXA community.

Votre profil

SHARE your talent

We’re looking for someone who has these abilities and skills:

• 5-10 years of experience in communication, targeting both internal and external audiences.
• Experience working with business teams and external clients.
• Experience contributing to communication actions of executive-level members.
• Strong experience working in a multicultural environment and managing senior stakeholders in an international context.

Technical Skills & Competencies:

• Fluent in English and French – mandatory.
• Deep knowledge of how to build and orchestrate a comprehensive multi-layer communication plan.
• Direct experience in the ‘know-how’ of producing communication and media content.

Personal skills & capabilities:

• Ability to change things and to lead projects while being customer centric.
• Strong communications skills, able to present complex ideas clearly and concisely, and ability to persuade and obtain the buy-in of a diverse and multicultural audience.
• Team player, who can break the silos with tact and diplomacy and is able to ask for help and share knowledge.
• Good interpersonal relationship skills influencing / negotiation skills.
• Result-, customer- and service-oriented growth mindset.
• Capability to unite and manage teams in distant, multi-cultural and multi-language environments.
• Strong sense of organization.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability

Pourquoi nous rejoindre ?

Pour les entreprises de taille intermédiaire et les multinationales, AXA XL propose plus de 30 familles d’assurance : dommages aux biens, responsabilité civile, cyber, construction, lignes financières et risques professionnels, environnement et individuelle accident.

Nous sommes également un acteur majeur de l’assurance de spécialités, notamment l’aéronautique, l’assurance transport, l’assurance auto, le risque politique et de crédit et la gestion de crise.

Votre environnement de travail

AXA est un des leaders de l’assurance et de la gestion d’actifs dans le monde.

Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.

Chaque jour, nous agissons ensemble pour inventer la meilleure manière de les protéger et voulons donner à chacun les moyens de vivre une vie meilleure.

Un challenge qui donne le sourire et envie de se lever le matin !

AXA XL est la division d’AXA dédiée à l’assurance IARD des grandes entreprises et des risques de spécialités.

Déterminés à accompagner nos clients au fil des changements pour que leur activité s’adapte et prospère, nous ne nous contentons pas d’indemniser les sinistres couverts quand les choses tournent mal.

Plus qu’une simple protection, une véritable prévention.

Nous pouvons aider nos partenaires à tirer parti des nouvelles technologies et des éclairages qu’elles peuvent apporter concernant leurs risques à tout moment. Et pas simplement au moment de renouveler leur contrat.

Nous décloisonnons les idées avec notre approche globale des programmes d’assurance dans de nombreux pays.

Notre vocation ? Contribuer concrètement à une croissance rentable, afin que les entreprises puissent faire face aux imprévus.