Global Client Partner - Pharma & Biotech

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Purpose of Role:

This role is accountable for growth, relationship management, and overall performance of the assigned accounts(s). We have an exciting opportunity for a Global Client Partner to service some large global strategic pharma & biotech accounts, as part of the Life Sciences & Healthcare Industry. This role will have responsibility for growing and expanding the engineering & R&D business for the accounts, running the senior level client relationships, upselling within the account, managing teams across multiple geographies, customer satisfaction, and the overall client relationship.

Responsibilities:

1. Market Leadership: Plans accounts strategy for long-term profitable growth and positions Capgemini Engineering as a thought partner and business leader within the account. Leverage strong domain knowledge in the Life Sciences & Healthcare industry to understand customer’s business aspirations and challenges and design comprehensive transformation propositions.
2. Relationship Management: Cultivates long-term client relationships and is a trusted advisor to the client. Builds and manages relationships across various levels in the client organization, particularly in the C-level / executive management level.
3. Business Development: Creates opportunities to position Capgemini Engineering credentials, assets, and value to the client and qualifies, prioritizes, and assigns opportunities to deliver large deals and fulfill key KPIs like revenues, bookings, profitability, and cash flow.
4. Account Operations: Delivers long-term strategy and goals at the BU / Corporate level; leads and manages the local Account Partners to attain global account objectives. Ensures the P&L and health of the engagements in the strategic accounts and ensures customer satisfaction.

Requirements:

1. A strong domain knowledge of Pharma, Biotech markets.
2. You already have and can connect with CXOs and senior executives within the Pharma industry.
3. Ideally, you have exposure to digital transformation and engineering engagements in the pharma industry with prior experience in digital strategy and engineering / technology-driven programs.
4. Digital and engineering enabled business transformation is your playground - you can visualize and design transformational solutions based on customer business goals, new business models, and disruptive digital technologies.
5. Proven experience in leading and delivering large scale technology-driven business transformation programs for pharma companies.
6. Proven experience in managing and connecting global multi-disciplinary teams, partners, and alliances across engagement life cycles.
7. Sound operational capabilities especially around P&L and delivery management.
8. Proven track record in exposure to outsourcing deals and consulting projects and scaling business in managed portfolio; this includes a sound understanding of emerging trends and new business models affecting the client segment.

Other Skills / Abilities:

1. A positive, results-oriented style – must have a “change agent” attitude – challenging convention and pushing us and our business towards new opportunities, approaches, ideas, perspectives, etc.
2. Strong communication and inter-personal skills.

NEED TO KNOW:

At Capgemini we don’t just believe in Diversity & Inclusion, we actively make it a working reality. Driven by our core values and Active Inclusion Campaign, we build an environment where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.

Employee well-being is vitally important to us as an organization. We see a healthy and happy workforce as a critical component for us to achieve our organizational ambitions. To help support well-being we have trained ‘Mental Health Champions’ across each of our business areas.

ABOUT CAPGEMINI:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

D&I Disclaimer:

We are committed to fostering a diverse and inclusive workplace that values and celebrates differences. We believe that diversity in all its forms enriches our organization, promotes innovation, and drives success. We are dedicated to providing equal opportunities for all individuals, regardless of discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, neurodiversity, or veteran status. Our commitment extends to embracing all forms of diversity. We actively encourage candidates from diverse backgrounds to apply and join us in shaping a more inclusive future together.