Global Client Partner - Pharma & Biotech

Global Client Partner - Pharma & Biotech

Purpose of Role:

This role is accountable for growth, relationship management and overall performance of the assigned accounts(s). We have an exciting opportunity for a Global Client Partner to service some large global strategic pharma & biotech accounts, as part of the Life Sciences & Healthcare Industry. This role will have responsibility for growing and expanding the engineering & R&D business for the accounts, running the senior level client relationships, upselling within the account, managing teams across multiple geographies, customer satisfaction and the overall client relationship.

Responsibilities:

Market Leadership:

• Plans accounts strategy for long-term profitable growth and position Capgemini Engineering as a thought partner and business leader within the account.
• Leverage strong domain knowledge in the Life Sciences & Healthcare industry to understand customer’s business aspirations and challenges and design comprehensive transformation propositions.

Relationship Management:

• Cultivates long-term client relationships and is a trusted advisor to the client.
• Builds and manages relationships across various levels in the client organization, particularly in the C-level/executive management level.

Business Development:

• Creates opportunities to position Capgemini Engineering credentials, assets and value to the client and qualifies, prioritises and assigns opportunities to deliver large deals and fulfil key KPIs like revenues, bookings, profitability and cash flow.

Account Operations:

• Delivers long term strategy and goals at the BU/Corporate level; leads and manages the local Account Partners to attain global account objectives.
• Ensures the P&L and health of the engagements in the strategic accounts and ensures customer satisfaction.

Requirements:

• A strong domain knowledge of Pharma, Biotech markets.
• You already have and can connect with CXO‘s and senior executives within Pharma industry.
• Ideally you have exposure to digital transformation and engineering engagements in the pharma industry with prior experience in digital strategy and engineering/technology driven programs.
• Digital and engineering enabled business transformation is your playground - you can visualize, and design transformational solutions based on customer business goals, new business models and disruptive digital technologies.
• Proven experience in leading and delivering large scale technology driven business transformation programs for pharma companies.
• Proven experience in managing and connecting global multi-disciplinary teams, partners and alliances across engagement life cycles.
• Sound operational capabilities especially around P&L and delivery management.
• Proven track record in exposure to outsourcing deals and consulting projects and scaling business in managed portfolio; this includes a sound understanding of emerging trends and new business models affecting the client segment.

Other Skills/Abilities:

• A positive, results oriented style – must have a “change agent” attitude – challenging convention and pushing us and our business towards new opportunities, approaches, ideas, perspectives, etc.
• Strong communication and inter-personal skills.

NEED TO KNOW:

At Capgemini we don’t just believe in Diversity & Inclusion, we actively make it a working reality. Driven by our core values and Active Inclusion Campaign, we build an environment where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas.

ABOUT CAPGEMINI:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.

D&I Disclaimer:

We are committed to fostering a diverse and inclusive workplace that values and celebrates differences.

We believe that diversity in all its forms enriches our organization, promotes innovation, and drives success. We are dedicated to providing equal opportunities for all individuals, regardless of discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, neurodiversity, or veteran status. Our commitment extends to embracing all forms of diversity.

We actively encourage candidates from diverse backgrounds to apply and join us in shaping a more inclusive future together.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Business Development, and Information Technology

Industries

IT Services and IT Consulting