Global Business Coordinator

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and imagination, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In France, discover the empowered passionate professionals who made history creating our legendary perfumery school. Feel the heritage. Acquire knowledge and experience, gained in our renowned European Creation Centre, or from any of our 17 innovative sites across the country. Every day, your commitment, your humility, and your risk-taking will shape our future. Every essence of you enriches our world. We are Givaudan. Human by nature.

As a Business Coordinator, you will contribute to the development of the account by effectively managing the global business administration of the account.

You will report to the Key International Account Manager.

Summary of Responsibilities:

1. Cultivate customer relationships
2. Provide support to the KIAM and to the commercial team
3. Contribute to the Account Development Plan
4. Preparation of presentation documents and quotations
5. Management of account records to meet customer requests and maintain accurate Givaudan databases
6. Tracking of projects and sales activity for accurate KPIs
7. Business analysis & sales reporting

Breakdown of Responsibilities:

• Respond promptly to customer requests from all departments
• All quotations (Ibis and quotation letters)
• Maintenance of global price list
• Maintenance of pricing in pricing portal Crystal
• NBOs, rollouts, pilots, samples & RMRS for Europe in project system Ibis
• PCDM (Product Customer Data Management)
• OSS (One Stop Shop) - for amendment of customer data
• COMPASS Sales reporting, monthly, adhoc basis, internally, externally
• KPI management & win rate tracker
• Liaise with Controlling Division & Pricing for business analysis e.g. rebate and KPIs
• Oversee core list contract and ensure customer adheres to T&Cs
• Various communications with Givaudan regional & country managers regarding portfolio needs and project requirements
• Close liaison with Customer Care Ashford & Vernier regarding facilitation of orders
• RAPS analysis and AskMe requests
• Maintenance of fragrance reservations in GEMS
• Formula Management & Planning regarding delisting of formulae
• Liaison with credit management regarding overdue accounts
• Market Research Fund Management – keep tracker, raise POs in Chili, process invoices
• Adhoc sample and regulatory requests

Our Benefits for You:

• Annual salary on 13.5 months
• Health Insurance - mandatory ('mutuelle')
• Profit Share (not for fixed-term)
• Annual paid leave (40 days)
• Saving Plan - optional
• CSE discounts and offers
• Canteen

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.