French speaking Human Resources Advisor (12 month contract)

The Risk Advisor team acts as the face of Visa Risk & Security within the European Clusters. They work collaboratively across all areas of the business as members of local leadership teams whilst supporting key business initiatives.

The team achieves this by:

• Promoting Responsible Growth
• Protecting the Ecosystem
• Deepening Partnerships
• Protecting Visa

Acting as World Class Talent

Risk management in the payment industry requires a data-driven approach: technical payment flows enable each party (merchants, enablers, acquirers, card scheme issuers) to process transactions according to industry standards and to identify payment risks based on spending patterns, payment transaction context, and fraud trends.

As the Risk & Fraud Analyst FBL (France Belgium Luxembourg), you will directly support the FBL Risk Advisor within the Europe Risk Advisor team to achieve these goals by delivering data analysis and insights for the following purposes:

• Regulatory reporting: Run detailed analysis on payments fraud and disputes to provide reporting and insights to local regulators.
• Monitor Risk KPIs for the cluster to identify new fraud trends and define mitigation plans.
• Prepare quarterly client meetings and provide input for annual, quarterly, and monthly performance metrics / OKRs: retrieve client Risk KPIs to assess fraud performance (payment volume, fraud trends, dispute trends) and compliance with Visa Risk monitoring programs.
• Support client forums (security summit, Risk Executive Councils, working groups, etc.).
• Ad hoc data analysis to support Visa's business in Risk solutions (breakdown by jurisdiction, payment type, payment channel, payment workflow, payment and fraud metrics).
• Strategic intelligence: gather inputs and stats from industry research to benchmark performance of Visa payments in the ecosystem.
• Present payment data with impactful dashboards and graphs to convince audiences to act on the insights.
• Contribute to the continual enhancement of Visa's analytical tools.
• Develop and drive a risk culture that supports delivery of the Risk Advisor's strategy.

To achieve this mission, you will get access to Visa internal databases and dashboards, and you will work closely with Visa Risk experts, the Global Risk Analytics / MIS organization, Visa Risk managers globally, Risk Advisor analysts in Europe, Visa Government Engagement team, Visa Account Executive teams, Visa data analyst teams, and Visa clients and partners.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications:

• Experience with reporting and Data Visualization tools such as Quick Sight, Tableau, Power BI, or other BI packages (Tableau Desktop development, Tableau server, SQL).
• Proficient with Microsoft PowerPoint, Excel, Word, and Outlook.
• Presentation design skills to present data for impact.
• Good communication skills to engage with colleagues and clients regularly to align common ideas and goals, demonstrating a passion for the business and being accountable.
• Ability to work in a fast-paced environment.
• Working in the ecommerce payment industry with knowledge of card payment processes, payment regulations (PSD2, IFR), industry standards (PCIDSS, 3D Secure, XPays).
• Self-motivated, highly organized, analytical, and detail-oriented.

Required languages: Fluent in French and English.

Additional Information:

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work: Employment Type:

Key Skills:

Microsoft Office, Risk Management, Financial Services, Customer Service, Fraud, Root Cause Analysis, Law Enforcement, Banking, Analysis Skills, Authentication, Qualitative Research Interviewing, ACH.