French Content Moderator in Lisbon (With Relocation Package)

Are you passionate about digital safety and fostering positive online interactions? Join our team as a Content Moderator and play a key role in ensuring a secure and respectful online environment.

Role Overview:

As a Content Moderator, you’ll be responsible for reviewing user-generated content, enforcing platform policies, and addressing user concerns. Your work will help maintain a safe and welcoming space by identifying and mitigating risks while staying up to date with emerging online trends.

Key Responsibilities:

1. Monitor and evaluate text, images, videos, and links to ensure compliance with community guidelines.
2. Enforce platform policies consistently across all content types.
3. Manage user appeals, providing clear and professional responses regarding moderation decisions.
4. Collaborate with internal teams to ensure alignment with regulations and industry best practices.
5. Identify patterns and potential risks by analyzing user behavior, contributing to proactive moderation strategies.
6. Suggest improvements to enhance moderation tools and processes for increased efficiency.

Requirements:

1. Proficiency in French (C1 level).
2. Proficiency in English (B2 level).
3. EU citizenship or a Portuguese residency card.
4. At least one year of experience in customer support.
5. Strong analytical, leadership, and communication abilities.
6. Desire to learn and advance in the field.

Why Join Us?

1. Competitive Salary: Your expertise and dedication are rewarded.
2. Meal Allowance: Support during your working hours.
3. Health & Life Insurance: Comprehensive benefits for your peace of mind.
4. Collaborative Team: Be part of a supportive and communicative work environment.
5. Relocation Assistance: Seamless support for your move.
6. Onsite Opportunities: Engage in an interactive and dynamic work environment.

Ready to Make a Difference? Apply now and take the first step toward fostering safer online communities!