Export Documentation Assistant - HO NAF Marseille

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ID: 552964

Location:

Marseille, FR

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

CMA CGM Group has decided to structure and strengthen its R&D approach by creating a Center of Excellence dedicated to Innovation and Research. The center will increase the company’s capacity for technological and scientific innovation necessary to meet its strategic objectives (decarbonization, digitalization…), while generating profitability and ensuring a high visibility on the Group’s commitment to the industry’s energy transition. It will rely on strategic industrial and academic partners experts in the maritime industry (laboratories, companies, startups, shipyards, etc.).

YOUR ROLE

The Export Documentation Assistant will report directly to the Documentation Manager within the headquarters in Marseille.

Under the supervision of the Documentation Manager, you will handle various customer documentation requests and work closely with the network of agents and company departments on all matters related to maritime documentation and shipment tracking.

This is a permanent contract (CDI) with an immediate start date.

WHAT ARE YOU GOING TO DO?

1. Maintain and update the shipment tracking file for the assigned area on a daily basis.
2. Issue new sets of Original Bills of Lading (OB/L).
3. Ensure vessel coordination with the different operational departments and compliance with instructions.
4. Maintain an up-to-date database to provide high-quality service to customers and monitor regulatory updates for the assigned area.
5. Assist in resolving disputes and any issues related to documentation.
6. Communicate daily with various departments and agencies within the Group.

WHO ARE WE LOOKING FOR?

1. Holder of a Bachelor's degree in maritime transport or a related field.
2. Fluent in English (written and spoken).
3. Proficient in office software and comfortable working in English.
4. Strong interpersonal skills for teamwork and communication with various stakeholders.
5. Organized, analytical, adaptable, and highly responsive to successfully manage this role.