Student Service Assistant

We are looking for a talented and dedicated Student Service Assistant to join our friendly, supportive, and dynamic academic team in Paris. The ideal candidate will bring enthusiasm to the school environment and demonstrate a strong commitment to professional development.

In this role, you will be responsible for planning and delivering high-quality activities while providing administrative support to help international students navigate their academic journey.

Work Period

This is a fixed-term position starting on June 16th, based in Paris, with a total duration of 3 to 4 months.

Role Overview

As a Student Service Assistant, you will play a key role in ensuring a smooth and enriching experience for our international students. Your responsibilities will include, but are not limited to:

Responsibilities

1. Support the Student Service Manager with administrative tasks, including collecting necessary documentation from students and sending communications before and during the course.
2. Manage the reception and serve as the first point of contact for students.
3. Monitor and enhance student satisfaction with administrative processes.
4. Assist in the student evaluation system to ensure high-quality service and 100% student satisfaction.
5. Maintain effective communication with global business offices to ensure student well-being.
6. Continuously improve administrative procedures related to visas, student feedback, mandatory documents, emergency reports, medical visits, and appointment scheduling.
7. Ensure the safety and well-being of minor students, including collecting night permits, contacting students if absent, and overseeing school attendance.

Requirements & Qualifications

1. C2 level in French (proficiency required).
2. Fluent in English (a third language is a plus).
3. Strong interpersonal skills and a social personality.
4. Ability to adapt to a fast-paced and dynamic school environment.
5. Flexibility to work occasional evenings and weekends for events and excursions.
6. CV and cover letter must be submitted in French.

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, São Paulo, Tokyo, Zürich, and more. Learn more at https://www.ef.com .

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to criminal background and/or reference checks, as applicable.

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