Senior Manager, Technical Services (M/W)

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Senior Manager, Technical Services (M/W)

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

HOW YOU WILL MAKE A DIFFERENCE

About you:

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for validation in cleanroom environments, microbiology, and possess strong stakeholder communication and presenting skills? If so, then a career with STERIS in our Life Sciences team could be a great fit for you.

About Us:

At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.

We are currently recruiting for a Senior Technical Services Manager vacancy!

This is an excellent opportunity for candidates wanting to join a team of internationally known experts presenting at global industry conferences, administering virtual and hands-on professional education programs, publishing articles, and resolving complex pharmaceutical and biopharmaceutical industry Customer issues. As a Senior Technical Services Manager, you will be a subject matter expert for contamination control and validation within the pharmaceutical and biopharmaceutical industry. The position requires providing technical information and onsite support for global Customers, and managing projects related to contamination control product technology, application, and validation, working closely with other departments including R&D, Engineering, Marketing and Sales. You will have the opportunity to author and publish articles in A3P, PDA, ISPE and other associations’ peer-reviewed journals, present at major pharmaceutical/biopharmaceutical conferences, workshops and training events, and participate in industry associations and committees.

HOW YOU WILL MAKE A DIFFERENCE

The ideal candidate will be home-based in Europe, preferably in France, Germany, Switzerland, or Belgium near an international airport and will support our global Customers. The position may require up to 30-50% travel both within Europe and globally. Multi-lingual skills are a must.

What you will do:

• Provide technical information and expertise to key Customer accounts for contamination control products including cleaning chemistries, disinfectants, sterilants and their applications, integrating multiple areas of specialization (e.g. chemistry, microbiology, engineering, validation, etc.) with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer needs. Support provided through telephone and written correspondence, generation of literature, lab analyses, and on-site evaluations.
• Manage projects and coordinate and oversee technical and/or lab activities within area of specialization. Serve as liaison with R&D groups for scientific and technical support.
• Administer global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Present at industry conferences, publish articles and book chapters, and participate in industry associations and task groups.
• Manage the tasks of one or more assigned team members, providing direction and performance feedback.
• Contribute ideas and information for new products, processes and applications relative to the business unit.

Duties - cont'd

Education Degree

Required Experience

• Bachelor's Degree in Science, Engineering, or Biological Science. Master’s degree preferred.
• Twelve or more years related work experience.
• Experience in upstream/downstream biopharmaceutical manufacturing, aseptic processing and validation desirable.
• Industry recognition and current knowledge of relevant pharmaceutical and biopharmaceutical industry subject matter and regulatory requirements in area of specialization, maintained through reading current published literature, attending and presenting at scientific meetings and seminars, and in collaboration with technical experts.
• Strong project management skills including excellent verbal & written communication skills as well as presentation skills in both small and large group settings.
• Focused Customer and service orientation with ability to effectively utilize resources for technical information as needed.
• Demonstrate solid organizational skills, good judgment and ability to think analytically.
• Two or more European languages.

Preferred Experience

Skills

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

Job Category: Service/Technical Services

Job Segment: Pharmaceutical, Infection Control, Pharmaceutical Sales, Patient Care, Marketing Manager, Science, Healthcare, Sales, Marketing