Basware Technical Expert (F/M)

ENGIE IT brings the best IT solutions to all of the ENGIE Group's business units and helps them meet all the energy challenges of today and tomorrow.

With us, you get both the friendliness and agility of an SME and the strength and scale of a major enterprise, along with expertise and commitment, boldness, and excellence.

Join ENGIE IT and bring IT to life at the heart of the energy transition as a:

Basware Technical Expert (F/M)

Basware is a SaaS software solution, specialized in managing invoices and payment processes for businesses. The software publisher also wants to offer services linked to electronic invoicing (Partner Dematerialization Platform, according to French DGFIP criteria).

The Technical Expert will be responsible for providing support and technical expertise for the implementation, configuration, and maintenance of Basware at Engie.

Engie is working on the implementation of a Group solution for the digitization of incoming invoices, compliant with the requirements of the French Tax Administration for French entities and capable of responding to the local regulatory specificities of other Engie entities.

This project is also part of a broad program to harmonize solutions (especially the ERP systems present in the Group) and improve work processes, called GET (Global Enterprise Transformation).

The person who will occupy this position of Basware Technical Expert will therefore have to work on a demanding project governed by calendar constraints (French electronic invoicing reform) and closely monitored by stakeholders (Engie Financial Department & beneficiary entities).

Content of the mission:

- Participation in projects to implement the Basware solution (incoming invoicing) for ENGIE entities, in order to master the information/contacts/specificities of each entity.

- Provide in-depth technical expertise on the Basware platform.

- Ensure the proper functioning and stability of Basware by carrying out tests, analyses, and resolution of technical problems.

- Collaborate with internal teams to resolve technical issues and ensure the stability of Basware.

- Document technical procedures, configurations, and problem resolutions for future use.

- Participate in meetings and discussions with internal Engie partners to understand their needs and concerns, and propose improvements or technical solutions on Basware.

- Perform rigorous testing to ensure Basware functions properly and meets internal requirements.

- Train end users on the effective use of Basware and provide ongoing technical support to resolve issues and answer questions.

- Ensure technological monitoring to stay up to date on new features and best practices related to Basware.

Skills:

- In-depth knowledge of the Basware platform, including key features and technical configurations.

- Experience in implementing and configuring Basware for clients (for external candidates).

- Ability to resolve technical issues autonomously and find creative solutions.

- Excellent oral and written communication skills to work effectively with the software publisher, internal teams, and suppliers (French and professional English level).

- Ability to train and support end users in the use of Basware.

- Ability to manage multiple tasks simultaneously and meet deadlines.

- Knowledge of Basware integration with SAP.

- Mastery of the I2P process (invoices to pay), both from a Basware point of view and in its implementation in SAP.

- Knowledge of the requirements related to the electronic invoicing reform of the DGFIP (French Tax Administration).

- Ability to work in a team and with numerous contacts within the Group's Purchasing/Finance sectors.

- Pragmatism.

- Reactivity.

- Methodology and rigor.

- Strength of proposal.

- Sense of organization.

- Autonomy.

- Perseverance.

Business Unit: GBS

Division: GBS BS - IT

Contract Type: Permanent

Job Type: Full-Time

Professional Experience: Skilled (>3 experience <15 years)