API IT Business Analyst

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE

B2B API (Business to Business Application Programming Interface) is one of the critical applications of CMA CGM. In today's fast-paced digital world, B2B APIs at CMA CGM represent a hallmark of modernity and adaptability to new customer and partner demands. By leveraging cutting-edge API technologies, CMA CGM ensures seamless integration and communication between various business applications, enhancing operational efficiency and customer satisfaction. This commitment to innovation not only streamlines processes but also positions CMA CGM as a forward-thinking leader in the shipping industry, ready to meet the evolving needs of its clients. As a Business Analyst on the B2B API platform, you will be responsible for analyzing all the API related requirements in the shipping domain, validating and coming up with strongly reliable, stable and well-performing solutions with a long-term vision in sight.

WHAT ARE YOU GOING TO DO?

1. Collect API requirements from business and challenge them.
2. Provide expertise during the scoping phase, validate the requirements.
3. Produce solution designs according to architectural patterns.
4. Produce API Designs using the OpenAPI standard.
5. Ensure the design and solutions are per CMA CGM API standards.
6. Supervise each stage of the API lifecycle, from design to decommissioning.
7. Perform internal validation testing before user acceptance phase.
8. Implement security protocols to protect data exchanged via APIs.
9. Ensure APIs are well-documented and developers have all necessary information for effective use.
10. Work closely with DSCA organization for standards promotion, validation, and adoption.
11. Monitor API performance to quickly detect and resolve issues.
12. Monitor the performance of the system and occasionally lead action plans when it needs to be improved.
13. Act as an API paradigm promoter within the organization.
14. Occasionally engage in API Governance or internal advisory activity.

WHO ARE WE LOOKING FOR?

To be successful in this role, you will need strong communication skills (written and oral), excellent ability to understand business requirements and translating it into a design architecture that is robust, reliable and maintainable efficiently. You should build an effective working relationship with various stakeholders such as, business users, CMA CGM customers, Vendors and DSCA organization. You embrace the Agile approach in a DevOps environment.

Skillsets:

• 10+ years experience as Business Analyst, Product Owner or Proxy-Product Owner in which 5+ years working experience in designing successful API solutions.
• Proven track record in managing multiple medium-to-complex IT projects with business users and internal IT team working together collectively to deliver results.
• Experience in designing and deploying APIs with Open AI specifications.
• Good knowledge on JIRA, GITLAB, POSTMAN, INSOMNIA, KONG and monitoring tools such as Dynatrace, Elastic Search, Kibana.
• Strong knowledge of shipping domain / supply chain / logistic.
• Ability to take initiatives and work autonomously.
• International environment, strong English skills, French a plus.

Come along on CMA CGM’s adventure!