Job Description
The Business Process Expert (BPE) manages relationship with all related Business Units (BUs) in France for Finance Functions as the representative from Schneider Digital.
The BPE ensures operational management for IT across France by managing the ecosystem of external vendors and internal teams.
Your key responsibilities as a BPE for the assigned applications in your perimeter (SAP and others):
- Drive an effective and efficient support process in close collaboration with our vendors to the benefit of our business stakeholders.
- Manage the IT demands in accordance with the overall IT Schneider Digital Strategy.
- Participate in global projects across Region Europe. Ensure local involvement as well as local adoption of the solution.
- Provide functional specification of smaller change requests. Be the bridge between Business and our partners/vendors.
- Establish good relations with Stakeholders and Key Users within own perimeter.
Your missions:
- Operations
- Ensure operational stability as well as operational efficiency across the support model.
- Drive an effective support process.
- Accountable for critical incidents management.
- Manage operational and functional lifecycle of IT subject in a perspective of end to end business processes.
- Enhancements
- Follow and manage local project or enhancement realization. Clarify needs expressed by users, do a first validation of request (look for alternatives on standard solution, verify compatibility with core process and solution).
- Transform the user request into a demand understandable by solution partner (i.e., functional specification).
- Follow up on quality and test of final solution both with vendor/solution and business partner.
- Local and Global Projects
- Deliver local and global projects within the DevOps scope (Finance and Controlling).
- Prioritize projects and activities to fit Schneider Digital priorities, taking input from the various Zones.
- Manage and challenge project demands from business, ensure they are driven forward either by use of suppliers or other Schneider Digital teams.
- Work closely with global capabilities owners.
- Follow up and understand new evolutions within perimeter to promote re-use of functionality available, communicate on change information.
- Supplier management
- Be the contact person for supplier (DTC team) within FICO activities.
- Stakeholder management
- Be an integral part of the business, establish sound relationships with functional key users and other key stakeholders (e.g., senior management, site management).
- Ensure that business needs are correctly taken into account by other teams/vendors, follow up realization, and provide regular reports on demand.
- Set up regular Service Follow up meetings with Business.
- Provide information about new evolutions/projects/enhancements.
- Follow up action plan to address issues and business needs.
- Application Management Ownership
- Secure and master application management and ownership including the technical debt reduction.
- Assure data quality, knowledge of costs, and L2 support.
- Maintain key documentation in our app repository. High-level architecture diagram, link to documentation in central place, clear contact & escalation matrix & constant control for inflow of new application.
Your profile:
- Academic degree from a technical university, an MBA, or an engineering degree in information systems management.
- Knowledge in financial processes (finance and controlling).
- Minimum 5 years of hands-on experience with SAP system in a fast-moving, highly-critical, enterprise application environment.
- Significant experience and knowledge of systems design, test, and implementation.
- Experience and background in financial processes in a medium size/large company.
- Ability to describe/translate business requirements into IT requirements.
- Understanding of transversal processes.
- Skills with SAP ECC and ideally S/4HANA.
- Broad IT knowledge and experience.
- Solid knowledge and understanding of ITIL best practices and can convert this into improvements for daily operations.
- Coordination of resources, leading small teams.
- Previous experience from similar industries is an advantage.
Soft Skills:
- Self-driven, operationally experienced Business Relationship Manager with a can-do attitude.
- Strong relationship builder – both internally in Schneider Digital and business as well as with external partners.
- Excellent communication skills, professional courtesy, keeps calm at stress levels.
- Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources.
- Has experience working with others on a global basis.
- Willingness to learn more about IT, technologies, SAP/ERP.
- Challenge demands/requests.
Language:
- Fluent in French (written and verbal).
- Fluent in English (written and verbal) – coordinate with people in different countries (multi-cultural).
We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply.
Our offer includes attractive remuneration and goes far beyond that. We offer competitive benefits, a work environment that encourages professional development, a qualitative onboarding and accompaniment throughout the different stages of your life (training, career opportunities, parenting, flexibility ...), in a great workplace.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
Become an IMPACT Maker with Schneider Electric – apply today!