Global Key Account Manager - Automotive

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

THE ROLE

Ultimately responsible for the performance of CMA CGM Strategic Customers. You will have to manage the relationship with the customer, ensure the delivery of performance and service level and build a growth strategy across all CMA CGM brands, regions and trades.

RESPONSIBILITIES

• Building a growth strategy via an account plan for each customer within the portfolio, identifying the commercial opportunities and developping new business for the Group.
• Create a strong relationship with the decision-makers within the customers’ organisation, which will enable you to ensure the growth development of all CMA CGM group services and products.
• As a manager, you support your inside sales in his/her missions. You are ultimately responsible for their performance, engagement, motivation, and learning curve.
• You are responsible for tender management and you have to negotiate commercial agreement with the customers in coordination with product owners (Lines, VAS, Reefer team etc.)
• Reach and exceed targets for all commercial KPIs in volume, revenues and customer interactions, using Group tools to give visibility to management.
• Coordinate with all internal stakeholders (legal, lines, customers care, agencies…) to secure the interest of the customer.
• Monitor industry transformation and evolution to detect new business opportunities and share with Management any new services/investments needed to offer solutions to our customers.

PROFILE AND QUALIFICATIONS

You have a postgraduate degree (4/ 5 years) in International Trade and a 5-years experience in Sales and shipping activities.

Perfectly fluent in English, both written and spoken, you have strong interpersonal skills. You are well-versed in business negotiations and have good communication skills in IT and Office tools (especially in advanced Excel).

Come along on CMA CGM’s adventure !