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Job Description
Position Scope:
As a Revenue Manager of the Pullman Cap town hotel you are responsible to achieve the optimal mix of rooms and conference sales revenues to achieve budget RevPAR targets.
Responsibilities:
Maximize Revenue Incomes for Individual, Group and Conference business
Implement weekly RevPro meetings with a directive on Revenue Strategies. Discuss Sales Strategies with DoS and GM
Maintain and manage all Reservation Channels, ensuring RIL rate integrity policies
Analyse Market Conditions and Trends
Analyse Business Opportunities
Develop, execute and review an optimal revenue strategy
Provide Education and training to Front Office, Reservation, and Sales
Active role in Forecast and Budget creation and Sales and Marketing Plan
Create a team-working environment promoting morale and commitment, pride, and performance in the reservations department and the hotel.
Ensure all directions are followed at the request of Senior Management
Manage the room inventory to maximize yield per available room
Educate team members on local, Regional, and Corporate programs
Analyse the impact of promotional programs
Update and maintain all 3rd party websites on a daily basis
Update and maintain GDS – TARS & Hotel Distribution
Set daily selling hurdle and market rate to maximize yield
Implement an upselling program
Maintain communication of any changes to Senior management
Create and Communicate overbooking policy and adjust according to market mix, daily movements, historical wash, and lead times
Conduct competition analysis for all main reservation channels
Record turn-aways in PMS
Update daily Pickup report
Review no-shows with DOSM and decide about charging fees
Control all reservation movements for standard coding with direct feedback and monthly training on mistakes
Ensure correct market segmentation of gained business
Qualifications
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
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