Iam Access Management Expert

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Identity & Access Management Center of Excellence (IAM CoE) is part of Identity Global Products Line within Group CIO in AXA Group Operations.

IAM CoE is mandated to design, implement, deploy and operate globally shared products in IAM space for:

1. Employees & contractors working for AXA (I AM-Employee)
2. Partners working with AXA business (I AM-Business)
3. Customer users of AXA (I AM-Customer)

As part of the One Identity Program which aims to build the IAM Next Generation framework, AXA has selected Ping Identity solutions in the cloud for its new Group Authentication / Access Management platform. This new platform called “One Account” aims at providing a seamless and secure access to all applications (Group and local).

JOB PURPOSE

IAM CoE is looking for an IAM Access Management Expert:

1. Deliver the roadmap of One Account releases to take over the legacy platform features (Web and API access management) and implement new use cases (new authentication methods/policies, infrastructure extension)
2. Push the deployment of One Account for new applications by developing and promoting automation and self-onboarding features
3. Increase our ability to manage properly new AXA global strategic orientations and initiatives we must accompany (QoS, cloud strategy, tech & data + global programs like One Network, One Workplace, etc.)

MISSIONS

To support One Account roadmap

1. Design, implement and troubleshoot IAM policies
2. Setup of authentication methods and mechanisms
3. Define and implement migration strategy/approach from legacy platforms
4. Support patching / upgrade activities and testing with applications
5. Setup and deploy infrastructure evolutions (connectivity with provider, extension to other regions)
6. Define and implement accelerators for security (SOC onboarding) and operations (monitoring)

To extend One Account footprint

1. Provide support during the demand management process, analysing fit of client’s requirements to existing use cases and scoping required effort
2. Develop and promote automation and self-onboarding for entities and project teams to adopt One Account faster and with more autonomy
3. Gather demand priorities and help follow-up and solve pending topics

To guarantee One Account Quality of Service

1. Provide 3rd Level Support (administration, configuration, support/troubleshooting…) of One Account SaaS Platform and related on-premises components/flows in interaction with AXA environment and applications
2. Manage IPCR (Incident, Problem, Change, Request) for One Account platform according to Service Level Agreements agreed with AXA entities
3. Contribute to or facilitate secure operations of the services (responses to audit / pentest points)
4. Contribute to knowledge management / documentation (external-facing forms, internal procedures)
5. Contribute to problem management and continuous improvement (Service Improvement Plan)
6. When relevant, train BAU teams, incl. skills transfer with respect to processes, methodologies and best practices

Your Profile

Technical skills

1. Minimum 5 years of proven successful experience in IT infrastructure / security in a large scale organization in a Shared-Services setup.
2. Knowledge of IAM concepts, solutions and services: identity management & authorizations, authentication/access control.
3. Experience with Broadcom’s and Ping Identity’s IAM solutions.
4. Familiar with Network, Workplace and Infrastructure domains.
5. Familiar with Product Management, Project Management and Service Management practices.

Non-technical skills

1. Ability to communicate and negotiate in an international / multi-cultural environment.
2. “Service-oriented” person with skills in managing client relationships: requirements, delivery, quality of service…
3. Management of priorities and complex situations with multiple stakeholders (IAM, other AXA GO teams, entities, security…) while keeping good relationships.
4. Analytical skills to help drive the “continuous improvement” objective of the products towards a global service.
5. Fluent written & spoken English and a second language a plus.

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

1. State-of-the-art Data Technology to drive customer experience
2. State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
3. High-Performing Global Team for stronger partnerships with AXA entities

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.