E-COMMERCE TRANSFORMATION PRODUCT OWNER - CDD (H/F/X)

As this specific position requires that the future collaborator speaks fluent English, the job description is therefore written in English.

As part of the E-Commerce team, you will assist the E-Commerce Manager.

Missions:

1. Coordinate scoping, development, testing of all Ecommerce’s projects linked to the technical roadmap.
2. Manage Ecommerce technical roadmap, milestones and deadlines.
3. Coordinate with internal teams and external resources throughout the entire project’s life cycle.
4. Identify and implement ongoing process improvements that would increase sales, reduce expenses, and improve the customer experience.
5. Work cross-functionally to gather responsibilities, customer feedback, and communicate priorities.
6. Analyze metrics to understand project performances.
7. Manage Omnichannel projects to ensure excellent customer service and satisfaction, adherence to standard operating procedures, and high-efficiency completion of tasks.
8. Design, build and implement new omnichannel initiatives across cross-functional teams by proposing, defining, and driving operational projects.
9. Manage boutiques updates on store locator, Google My Business, and Omni-channel tools.

JOB PROFILE

• Strong E-commerce and digital skills, preferably in the Retail & Fashion industry.
• Experience as a Product Owner working closely with technical development teams with Agile delivery methodologies.
• Proven track record of prioritizing and making data-driven decisions on requirements and deliverables in a constantly changing environment.
• Strong communication skills.
• Team player, proactive, problem solver, and passionate about digital.
• Fluent in English.
• Considered a plus: data analysis skills (Google Analytics, ContentSquare, etc).

6 months fixed-term contract.

ATTITUDES RECHERCHEES

Entrepreneurship: You take initiatives and act as if it were your own business. You are responsible for your decisions, act with passion and determination, to seize opportunities and bring ideas to life.

Team Spirit: You rally and gather around projects while encouraging collaboration to achieve even better results. You are committed to the diversity of people and ideas.

Excellence: You pursue your ideas until implementation and exceed expectations to deliver results that go beyond the excellence expected by luxury clients.

Creativity: By combining imagination, curiosity, and enthusiasm, your creativity brings new perspectives, original ideas, and innovative solutions to meet today’s and tomorrow’s challenges.

Positive Impact: You are aware of your impact on society and the planet, and act to improve it.

We welcome international profiles with varied experience to join our teams. French is not always required, so please apply if your profile matches our search!

ENGAGEMENTS & PROCESS

The recruitment process at Chloé consists of 3 key stages: an interview with the HR department, with the manager, and with the N+2 for the final candidate.

We ensure that all applications are treated equally and fairly throughout our recruitment process.