E-Commerce Trainee

Job Description

Kickstart your e-commerce career with us!

Become an E-commerce Intern and drive innovation in our online shopping experience.

Key Responsibilities:

To strengthen governance and ensure effective management of ongoing operations, new partner onboardings, and strategic initiatives on our Global E-Commerce Platform, we are launching a Steering Committee to coordinate efforts across geographies. The platform is already active in Australia and New Zealand, with new launches planned in Canada, the US, the UK, and Northern Europe (Germany, Belgium, Austria, and Switzerland).
The intern will report directly to the Group Head of Digital Sales. Key responsibilities include:

• Assisting with the preparation and coordination of Global Community Boards,
• Managing communications with country teams,
• Tracking project progress and supporting data gathering and analysis,
• Including performance KPIs, web analytics, and data visualization.

Preferred Candidate Profile:

• Currently pursuing a master’s degree in a business-related topic (Finance, Business, Management, Marketing, etc.) or an engineering degree.
• Student at a top school (Tier 1 French “Grande Ecole” in Business or engineering, or Leading European university such as Bocconi, LSE, St Gallen, Sciences Po Paris, etc.).

Required Skills / Soft Skills:

• Strong analytical skills and ability to interpret data with Google Analytics or other web analytics tools is a plus.
• Proficiency in Power BI or Tableau to create dashboards and visualize key business metrics is also a plus.
• Strong organizational and coordination skills to align multiple stakeholders across different time zones and geographies.
• Excellent communication skills, both written and verbal, to engage with senior management and operational teams across multiple countries.
• Autonomous and hands-on approach, with strong problem-solving skills and attention to detail.
• Proficiency in PowerPoint and Excel to create presentations, track project progress, and support data analysis.

Recruitment Process:

HR - N+1/N+2

Additional Information:

• Contract Type: Internship
• Location: Saint-Denis
• Education Level: Master's Degree
• Duration: 6 months
• Beginning: Avril-Mai
• Partial remote

About Europ Assistance:

With over a million customers around the world and 12,000 employees in 37 countries, Europ Assistance is the 2nd global player of assistance services in 3 areas: travel, mobility, and personal care. Founded in 1963, Europ Assistance, the inventor of assistance, supports customers in over 200 countries and territories thanks to our network of 750,000 approved providers.

Our mission is to bring people from distress to relief – anytime, anywhere. We provide automobile assistance, travel assistance and insurance services, as well as personal assistance services such as the protection of the elderly, the protection of digital identity, telemedicine, and the Conciergerie. The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and how we do it.

Europ Assistance is part of the Generali Group, one of the world’s leading insurers. It is with the support and commitment of Generali, its shareholder, that the Europ Assistance Group has become the world leader in its sector. As long-standing partners, the two entities are jointly committed to future-oriented projects.

Our promise and tagline, "You Live, We Care" is what we stand for every day. We are a care business, delivered by people. "We care" means that we are caring, available, reliable, and easy to work with. Our employees bring those values to life.

As a leader in the assistance industry, we are looking for a passionate, committed, and self-driven talent to help us shape the future of the industry.

Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity, and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.

Make an impact, join Europ Assistance!