Job title: Digital M&S Site Manager
Position Summary and Key Accountabilities
The Digital Site Manager is accountable for value creation, business continuity, and execution of the digital portfolio. This includes all Digital services delivered to the site(s).
This encompasses but is not limited to infrastructure (WAN/LAN, Desktop, local servers), global and local Digital application support (Manufacturing ERP, Shopfloor solutions, LIMS), Compliance, and Cybersecurity, maximizing business value and stakeholder satisfaction.
The Digital Site Manager drives Digital operational excellence and continuous improvement for all Digital services delivered to the site(s). This includes:
- Ensuring the Digital solutions implemented are properly used and deliver adequate business value
- Identifying and reporting on business value indicators and communicating them to the site leadership team(s)
- Monitoring incidents/services requests and taking appropriate actions to get them fixed within the SLAs target
- Participating in the deployment of Sanofi Core Models
- Identifying areas of improvement, defining, and executing action plans to improve systems usage and performance
- Driving simplification and fostering innovation
Additionally, the Digital Site Manager should cooperate to define and deliver the Digital products in the site(s). This requires close collaboration with the Digital Teams to define the solution in compliance with Sanofi standards and local business teams to capture local needs.
The position will also participate in the budget cycle and Strat Plan/LRP for the related site, managing the Digital site budget and digital site portfolio. The Digital Site Manager should manage the local digital team(s) and contribute to their development, applying HR tools and processes. This role also involves leveraging common initiatives, resources, skills, capabilities, and managing the sites to maximize the full potential of the network.
Management Responsibility
- Budget: depending on the size of the team and demands of the site > (OPEX + CAPEX)
- Headcount: 3-5 HC + 3rd Partners + Interns
Qualifications
- Academic background: Computer Engineering, Computer Sciences, System Analysis, Engineering or similar areas
Professional experience and knowledge
- Solid knowledge of Information Technologies and business processes & solutions
- Strong Service/Customer mindset
- Project management skills to support strategic projects and meetings
- Good understanding of Digital Operations and Infrastructure
- Process improvement & Innovation mindset
Leadership Capabilities
- Communication
- Steps beyond comfort zones
- Foster a culture of creativity and innovation
- Focus on must-wins
- Manage performance to high standards
- Develop oneself and others
- Recognize and celebrate success
Lead Competencies
- Act for Change: Simplification, resilience & agility
- Cooperate transversally: Business Orientation, holistic thinking, collaboration, and information sharing
- Commit to Customers: Executional excellence
Other Core Skills
- Influencing and negotiation
- Sense of Urgency
- Communication and presentation skills
- Innovation management
- People/team management if any
Languages
- Local Language (French)
- Working Knowledge of English (writing, speaking)